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Job Description

A Mortgage Advisor will either work independently to find the best mortgage for their customers needs or they may work for a bank or building society and will only sell their own companies products.  They will firstly interview prospective customers to establish their needs and find them  a mortgage that suits their requirements and that they can afford in accordance with responsible lending legislation.

Entry Requirements

You’ll need to take a qualification in mortgage advice that’s recognised by the Financial Conduct Authority (FCA). You’ll take this qualification through your employer. 

It will help if you have GCSEs at grades 9 to 4 (A* to C) in English and maths. Relevant work experience in customer service, sales or finance will also be useful.

You can:

  • apply for a mortgage adviser training scheme run by banks and building societies
  • work your way up from a customer service adviser role in a bank or building society, or as a mortgage administrator in a firm of brokers
  • get into this career through an apprenticeship

Most employers will expect you to have a credit check and a background check, which they'll arrange for you.

Career Path and Progression

With experience, you could manage a team of mortgage advisers, or you could choose to become a self-employed independent adviser. 

You could also take further qualifications to become a financial adviser.

Related careers you may be interested in:

  • Financial adviser
  • Financial services customer adviser

National Government Policy states that all students should have achieved at least a Grade 4 or C Grade in English & Maths at GCSE.  Achieving this minimum grade in these subjects will increase the opportunities open to you, support your future career development and prospects.

Students who do not meet this standard will be supported to continue to study English and Maths through full-time education or an Apprenticeship.

Required Skills

  • Good communication and listening skills
  • The ability to explain complex information effectively
  • Excellent interpersonal skills
  • Good mathematical and IT skills
  • Honest and trustworthy
  • Respect for other peoples confidential information

Starting Salary

£22,000 to £70,000

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