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Job Description

A Mortgage Advisor will either work independently to find the best mortgage for their customers needs or they may work for a bank or building society and will only sell their own companies products.  They will firstly interview prospective customers to establish their needs and find them  a mortgage that suits their requirements and that they can afford in accordance with responsible lending legislation.

Entry Requirements

You’ll need to take a qualification in mortgage advice that’s recognised by the Financial Conduct Authority (FCA). You’ll take this qualification through your employer. 

It will help if you have GCSEs at grades 9 to 4 (A* to C) in English and maths. Relevant work experience in customer service, sales or finance will also be useful.

You can:

  • apply for a mortgage adviser training scheme run by banks and building societies
  • work your way up from a customer service adviser role in a bank or building society, or as a mortgage administrator in a firm of brokers
  • get into this career through an apprenticeship

Most employers will expect you to have a credit check and a background check, which they'll arrange for you.

Career Path and Progression

With experience, you could manage a team of mortgage advisers, or you could choose to become a self-employed independent adviser. 

You could also take further qualifications to become a financial adviser.

Related careers you may be interested in:

  • Financial adviser
  • Financial services customer adviser

Required Skills

  • Good communication and listening skills
  • The ability to explain complex information effectively
  • Excellent interpersonal skills
  • Good mathematical and IT skills
  • Honest and trustworthy
  • Respect for other peoples confidential information

Starting Salary

£22,000 to £70,000

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