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Travel Agents


Job Description

A Travel Agent works on behalf of a travel agency to sell holidays, flights, insurance and other travel related products. They will assist clients in choosing their holiday and may plan and arrange itineraries and put together tour packages.

Entry Requirements

There are no set entry requirements, but a good general standard of education is expected. Some employers may ask for English and maths GCSEs or equivalent.

College courses in travel and tourism could help you prepare for this job. Experience in customer service or sales, or knowledge of foreign languages, could also be useful.

It's common to find work with a travel agency and then train on the job.

You may be able to start this job through an apprenticeship.

The Institute of Travel & Tourism (ITT) and Careers that Move have more information about the industry.

Career Path and Progression

With training and experience, there may be opportunities to progress into senior roles like branch or call centre manager, operations director, regional director or managing director.

You could also move into other roles in the travel sector, like tour operating.

Related careers you may be interested in:

  • Travel agency manager
  • Airline customer service agent
  • Airport information assistant
  • Call centre operator
  • Customer service assistant

National Government Policy states that all students should have achieved at least a Grade 4 or C Grade in English & Maths at GCSE.  Achieving this minimum grade in these subjects will increase the opportunities open to you, support your future career development and prospects.

Students who do not meet this standard will be supported to continue to study English and Maths through full-time education or an Apprenticeship.

Required Skills

  • excellent communication skills
  • ability to listen and find suitable products to match the customers needs
  • a genuine interest and desire to travel
  • good IT skills
  • good judgement
  • excellent customer service skills
  • organisational skills

Starting Salary

£14,000 to £40,000

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