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2022 Insurance Apprenticeship Programme, Ipswich



Applications for this role are now closed.

13th July 2022

2022 Insurance Apprenticeship Programme, Ipswich 210007X9
The Role 

*** Please note that we do not accept multiple applications and you should only select and apply to one programme per year***

Level 4 Insurance Professional Apprenticeship Programme

Closing Date: 29th July 2022

Demonstrate your passion for client delivery while making an immediate impact. You’ll learn what we do as you build strong working relationships and develop valuable skills from day one.

Insurance is an incredibly diverse marketplace with a rich history of helping people and businesses assess the risks they could face. Insurance touches the lives of everyone and allows us to operate secure in the knowledge that should the worst happen we will have the support we need.

This Apprenticeship is a 30-36 month programme where you will be provided on the job training and a highly competitive study support package for the CII qualification. You will be fully supported by Willis Towers Watson and our official government approved Training Provider throughout the duration of the programme.

Your application will be considered for one of the following teams:

Accounting & Settlement (A&S)

The A&S team is a centralised operations function that adds real value to our clients through the provision of a collection service for our business transactions. This includes the timely collection and onwards settlement of insurance monies to Clients/Markets and the collection of Commission, Brokerage and Fees. Credit control, relationship management, query resolution, cash collection, the secure handling of Client Money (in line with FCA and SOX regulation) and the associated cashiering and cash allocation processes are all managed within A&S.

Claims Operations

The Claims Operations Team is a centralised function with different sectors aligned to our broking business, Marine, Aerospace, Retail, Property & Casualty and Finex. Claims are inevitable, and the reason that Clients purchase insurance.  Our technical claims handlers provide invaluable support and advice for our Clients with roles varying negotiating multi-million pound losses on behalf of Clients, or guiding them through a catastrophic event. Working closely with other areas of the company, we provide risk management information in order to assist Clients reduce their claims spend. 

Global Lines of Business:

We are a risk advisory and solutions business delivering innovative, integrated solutions tailored to client needs and underpinned by cutting edge data and analytics, technology, and the best risk thinkers in the business. Sitting within Risk & Broking (R&B) is our Global Lines of Business (GLoB) a core part of R&B’s global strategy, aligning our expertise to deliver our products and services in a globally consistent way, ensuring our clients get the best of us – wherever they are in the world. These consist of:

Global Aerospace: Our experts work with airlines, airports, aerospace companies, general aviation clients and the space industry, providing innovative solutions for a wide range of risks. The team comprises of five specialised business units: Airlines, Aircraft Leasing Companies, Aerospace Practice, Aerospace Risk Management Services (ARMS), General Aviation and Inspace.

Global Construction: With an established track record of market leadership in product innovation and risk solutions, has made the team the world’s leading insurance broker in the construction industry, proudly advising many of the world’s largest design-build and contractor groups. The team assists developers, Owners and Contractors translate their knowledge of risks into real solutions, minimising the actual cost whilst meeting the volatile and varied needs of our clients in complex multi-stakeholder environments.

Global Financial Lines: Their clients are international banks, leasing companies, commodity traders, export credit agencies and multinational corporates. The team comprises over 400 colleagues from a variety of backgrounds, including underwriting, corporate and investment banking, legal and accounting to collectively deliver bespoke solutions and good execution to clients. They create value for corporates, banks, export credit agencies and traders by providing balance sheet protection; improved returns on individual transactions and relief of country and counterparty aggregation limits.

Global FINEX: The team comprises of experts in Financial, Executive and Professional Risks providing specialist advice and services to our colleagues who act on behalf of organisations from global conglomerates and government institutions to regional practices and SME’s. The products and solutions they offer are: Cyber, Directors and Officers, Employment Practices Liability, Financial Institutions, Mergers and Acquisitions, Professional Indemnity / Errors & Omissions.

Global Markets Direct & Facultative: The team comprises of two business units, Direct and Facultative who help our colleagues globally to find the best possible global (Re)insurance market to transfer risk for their large & complex Property & Casualty clients. They access to global markets to find clients the best capacity and policy for their needs.

Global Marine: Our team is designed to best serve our clients locally, with a Global placement strategy to access competitive terms and conditions. This integrated approach is backed by decades of knowledge allowing us to offer global expertise through any point of contact at a local level, no matter where your marine risk may be. The team compromise of four business units: Shipping and Maritime Industries, Special Risks, Specie, and Global Asset Protection i.e. superyachts, bloodstock.


Our Operations department is an integral part of our business helping to ensure the right support is in place for our business functions operate at their optimal best on a day-to-day basis. They manage the design and control of processes and as needed redesigning business operations and transformation.


The team combine their analytical and market expertise with deep client insight to deliver the best solutions and outcomes they possibly can for clients. Their clients in GB range from large global corporate clients, to Small and Medium sized Enterprise (SME) and new start-ups. They operate across multiple sectors including: Leisure & hospitality, real estate, healthcare, public sector, education; Retail & distribution, manufacturing, business services.

Special Contingency Risks (SCR)

SCR focus on People Risks (Kidnap & Ransom (Special Risks), Accident & Health and Emergency Evacuation). They support clients in managing the safety and security of their employees, uniquely combining insurance advice/expertise with risk advisory and crisis support services. The SCR business is recruiting into two different teams: The Special Risks team is a leading kidnap-for-ransom and piracy practice that works with a wide range of clients, from international and non-governmental organisations to privately held companies and family offices, operating in high-risk locations and industries, and complex environments. 

The Requirements

  • 3 A-Levels or equivalent qualifications
  • Have excellent communication and interpersonal skills
  • Able to deal professionally with internal and external contacts
  • Excellent client focus
  • Ability to analyse situations and provide recommendations
  • Self-motivated and ambitious
  • Excellent organisational skills and the ability to work to deadlines
  • Keen eye for detail
  • Proficient MS Word and an understanding of MS Excel would be advantageous
  • Intermediate knowledge of data analysis
  • Good presentation skills

The Application Process

Stage 1: Online application, including CV
Stage 2: Online testing
Stage 3: Video interview – in partnership with the Bright Network, we have created an academy module on “How to Ace your Video Interview”. Click here to sign up and watch it!
Stage 4: Online assessment centre
Stage 5: Offer and on-boarding

Bright Network

In partnership with Willis Towers Watson, this module will help you prepare for upcoming interviews. With a key focus on video interviews, Willis Towers Watson.

Equal Opportunity Employer
Willis Towers Watson is an equal opportunities employer and does not discriminate on any basis.

Job: Client Management 
Primary Location: United Kingdom-England-Ipswich 
Schedule: Full-time 

Closing Date

The closing date for this job offer is on 29/07/2022


This job is located in Ipswich, Suffolk

More Information and How to Apply

More Info Apply Now

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