21st July 2021
Enthusiastic and flexible self-starter able to take on a variety of activities.
Numerate with knowledge of Word and Excel.
Happy dealing with people on the phone and responding to emails as most enquiries are by email.
Methodical and good attention to detail.
To be successful in this role we believe you need to:
Know about and understand… an interest in people.
Possess the following transferrable skills… good telephone manner and good written skills.
Be able to demonstrate experience of… no experience required but need to be able to work on their own.
Within one month, you will:
Understand the role and be able to sort cases.
Within three to six months, you will:
Be able to deal with basic customer enquiries and know who to pass complex cases to. Able to find admin information on the system in order to help clients know how their case is progressing.
The closing date for this job offer is on 07/08/2021
This job is located in
Norwich, NR1 1UH
About Norwich Kickstart Vacancies (GOV)
If you’re aged 16-24 and interested in a Kickstart vacancy, you need to be on Universal Credit. To check eligibility and find out how to apply, send your JCP work coach a journal message with the job title, employer name and postcode you are interested in.