19th October 2021
Our retail experience programme has been designed to help kick-start your career in the retail sector. You will become part of our McColl’s team and gain a variety of skills and retail experience within the convenience sector. We look forward to offering you an excellent retail experience along with a fun and friendly place to work. We also want you to feel proud of your role within the local community. Throughout your journey with us you will be guided and supported by our colleagues who know exactly what our customers require and place them at the heart of everything we do. Outlined below are some of the areas you can gain experience in, all of which you will be provided with training, support and valuable feedback along your journey.
The successful participant will meet and greet customers, ascertain customers’ needs and wants, assisting customers in locating desired items, informing customers of shop promotions to encourage purchases (active sales), ensure high levels of customer satisfaction through excellent sales and service, addressing and resolving customers queries or complaints in a professional manner.
The participant will also be involved in sales related duties such as manage point-of-sale processes, ensuring all products are priced with the relevant shelf edge label, processing customer payments using the shop's Electronic Point of Sale till system (EPOS), setting up and maintaining the availability of promotional products, including reviewing bestselling lines through the company’s reporting system.
Maintain outstanding store condition and merchandising principles, implementation of planograms, stock availability checks and maintaining a fully stocked store, recommend and display items that match customer needs, performing end-of-day cleaning duties (includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor).
Receiving, processing, and checking of deliveries, restocking out of stock or low lines whilst ensuring that the sales floor is organised according to the" McColl's Way" guidelines. Stock Rotation and order procedures using the internal systems.
Basic Health and safety retail understanding and training assessment, risk Assessments/Site Activity Logbook, manual Handling/Slips trips and falls/Fire safety Retail training.
The closing date for this job offer is on 30/11/2021
This job is located in
Norwich, NR10 5EN
About Norwich Kickstart Vacancies (GOV)
If you’re aged 16-24 and interested in a Kickstart vacancy, you need to be on Universal Credit. To check eligibility and find out how to apply, send your JCP work coach a journal message with the job title, employer name and postcode you are interested in.