Home Explore Operational Administrator, East Coast Community Healthcare CIC, Lowestoft, NR32 1DE

Operational Administrator, East Coast Community Healthcare CIC, Lowestoft, NR32 1DE



10th November 2021
To provide a professional, efficient and effective Operational Administration function across reception, back office and ward (when role is based within Waveney). To track patients through the system, communicating with clinical staff as appropriate. To ensure all required stock/equipment available at all times, working with colleagues to maintain effective stock levels. Provide an efficient and effective reception service to patients, staff and visitors. To meet and greet all arrivals in a professional and customer/patient centred approach. Schedule visits to patients on behalf of Clinicians and Assistants using electronic systems. Input and retrieve data using IT systems, ensuring that all information taken is recorded quickly and accurately. To communicate effectively and consistently both with colleagues and callers to the service whilst retaining the ability to remain calm in difficult situations. To prioritise calls requiring immediate attention of a clinician or outside agency. Respond appropriately to enquiries from other services and patients, referring to other members of the team when necessary. Order and maintain adequate clinical and office supplies for all required teams within the hub reporting any issues with stock availability to Senior Care Coordinator.

Closing Date

The closing date for this job offer is on 29/11/2021


This job is located in Lowestoft, NR32 1DE

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