6th July 2021
Our Wickes stores are there to help the nation feel House proud, by providing a brilliant customer experience through our digitally led service model. This could be through anything from helping to choose a single paintbrush up to a full Kitchen or Bathroom, but no matter what, safety will always be the top priority. Within this role you will learn how to operate the checkouts, merchandise the store, process our industry leading click & collect service and we will also provide you with the opportunity to work on your sales and customer service skills by talking to our valued customers. No one day is the same as the next in store life, but here are a few pointers on what to expect:
Our success is built on delivering a digitally led service to our customers so the key thing is to be Approachable, Curious & Resourceful at all times, Putting the customer at the heart of everything you do.
We will train you on our systems so that you are able to assist our customers in identifying products, providing product information and offering advice on the products that best meet their requirements whilst proactively resolving any concerns customers and provide information about our products and services.
We will show you how to operate our checkouts and be able to process transactions for credit/debit card and cash payments for product purchase. Handle refunds or exchanges for product returns and correctly process any discounts in line with company process and procedures.
The closing date for this job offer is on 21/08/2021
This job is located in
About Norwich Kickstart Vacancies (GOV)
If you’re aged 16-24 and interested in a Kickstart vacancy, you need to be on Universal Credit. To check eligibility and find out how to apply, send your JCP work coach a journal message with the job title, employer name and postcode you are interested in.