Home Explore Charity Shop Retail Assistant, Royal Society for the Prevention of Cruelty of Animals, Ipswich, IP4 1AU

Charity Shop Retail Assistant, Royal Society for the Prevention of Cruelty of Animals, Ipswich, IP4 1AU



18th November 2021
The Charity Shop Retail Assistant will be responsible for: SALES: - Ensuring a high standard of customer service is maintained at all times. - Pricing stock at a consistent level in accordance with respective shop guidelines. -Working on the frontline with customers, serving on the till or on the shop floor. - Assisting (where possible) with the sale of online goods including eBay and other sites. - Help with the implementation of Gift Aid claiming in the shop. SHOP APPEARENCE: - Ensuring that a high standard of display presentation is maintained, both in the window and the interior. - Ensuring that safety measures are adhered to at all times. - Ensuring a high standard of cleanliness at all times. - Ensuring that all merchandise is clearly ticketed and accurately priced. - Sharing new ideas for ways of improving or increasing sales within the shop which could include suggestions for new displays, seasonal promotions, tombola's etc. STOCK: - Ensuring that stock is quickly and efficiently sorted throughout the day. - Ensuring that the sales area is kept well stocked with goods being rotated as required and that merchandise is in good saleable condition. - Checking quality, size and condition of all merchandise offered for sale. ADMINISTRATION: - Dealing with all administrative paperwork correctly and promptly, in particular that related to Gift Aid Reporting problems to the shop manager as required. - Accurately record all Gift Aid sales. SECURITY: - Ensuring that all sales are properly recorded and that all money is kept safe and secure. - Keeping valuable donations in a safe place. - Having adequate knowledge about the Branch so that customer and volunteer queries can be answered. - Undertaking other duties as required for the effective running of the shop.

Closing Date

The closing date for this job offer is on 06/12/2021


This job is located in Ipswich, IP4 1AU

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