Home Explore ADS Foresight Customer Support Representative, Skeye Photography and Surveys Ltd, Bury St Edmunds, IP30 0UN

ADS Foresight Customer Support Representative, Skeye Photography and Surveys Ltd, Bury St Edmunds, IP30 0UN

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About

Applications for this role are now closed.

22nd December 2021
Reporting to the Operations Director, the role will be responsible for providing a variety of office and customer support. This role is vital for the smooth-running of the business and you will be involved with the coordination and implementation of office procedures and provide support for specific projects and tasks. You will assist our operations team to on board new Foresight customers and actively monitor current customers generating reports and creating feedback. The role will liaise with staff in other departments and with external contacts and you will develop and maintain good relationships with team members and stakeholders and build trust across the organisation through building collaborative relationships. The successful applicant will be responsible for ensuring the smooth and efficient running of the various customer support functions such as: Supporting the onboarding of new Foresight customers. Actively monitor customer operations for compliance. Use in-house software to setup and maintain or customer foresight records. Create reports for distribution internally or externally. Liaise with other departments such as the training team to arrange new training to support our customer to grow their UAS team. Handle email and phone support on a range of subjects relating to Foresight.

Closing Date

The closing date for this job offer is on 12/01/2022

Location

This job is located in Bury St Edmunds, IP30 0UN

About West Suffolk Kickstart Vacancies (GOV)

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