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Administrator/Junior Cataloguer - Fellows Auctioneers

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About

12th April 2021

Employer Description

About Fellows

Founded in Birmingham in 1876, Fellows is a family-run firm of auctioneers and valuers based in Birmingham’s Jewellery Quarter and Mayfair in London. We are one of the UK's most established auction houses, with a focus on luxury watches, designer brands and unique pieces of jewellery. We hold regular specialist auctions, around 6 every month.

We take pride in our friendly manner and excellent customer service. Our aim is to provide our customers with the ultimate auction experience. We must be doing a good job as we are rated Excellent on Trustpilot!

We have two great opportunities to join Fellows. Neither need specific qualifications and are both brilliant entry-level roles for anyone wanted to get started in the auction and jewellery / antiques industries.

Main Description

The main focus of this role is to provide administrative support to the Specialists and
support the Antiques, Silver & Collectables sale.

Main duties and responsibilities:

  • Customer liaison by telephone, email and in person
  • To assist with cataloguing items during busy periods (suitable training will be provided).
  • To assist with ticketing, preparation to view and viewing in the build up to sale day.
  • To help opening of parcels and sorting of consignments if necessary.
  • To organise collections and sending out of goods after the sale.
  • To assist with condition reporting
  • To assist with producing marketing content for the website and other social media
  • To assist with incoming valuations
  • Provide support to the Specialists where required

Auction Support

  • Set-up for viewings and act as a viewing assistant when required
  • Support with live bidding and telephone bidding as required
  • Note. This job description is not an exhaustive list of what the role may entail and flexibility to the
    changing needs of the business is required

Personal Qualities:

  • Experience of working for an Auctioneers would be ideal however, experience of working for another industry that supports or interacts with high-net-worth clients would also be suitable
  • Ability to be comfortable with ambiguity and manage an ever-changing list of priorities
  • Exceptional customer service skills, comfortable with interacting with individuals at all levels, internally and externally
  • Commercially aware and takes pride in the quality and standard of their work
  • Demonstrates honesty and integrity at all times treating colleagues with dignity and respect
  • Positive outlook to work and colleagues
  • Displays a personable and proactive ‘can do’ attitude

How to apply

If you are interested in this role please email your CV and covering letter to beng@fellows.co.uk

 

Closing Date

The closing date for this job offer is on 31/05/2021

Salary

TBC

Location

This job is located in Birmingham, West Midlands

More Information

More Info

About West Suffolk College

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.

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