Home Explore Administrator/Junior Cataloguer - Fellows Auctioneers

Administrator/Junior Cataloguer - Fellows Auctioneers



12th April 2021

Employer Description

About Fellows

Founded in Birmingham in 1876, Fellows is a family-run firm of auctioneers and valuers based in Birmingham’s Jewellery Quarter and Mayfair in London. We are one of the UK's most established auction houses, with a focus on luxury watches, designer brands and unique pieces of jewellery. We hold regular specialist auctions, around 6 every month.

We take pride in our friendly manner and excellent customer service. Our aim is to provide our customers with the ultimate auction experience. We must be doing a good job as we are rated Excellent on Trustpilot!

We have two great opportunities to join Fellows. Neither need specific qualifications and are both brilliant entry-level roles for anyone wanted to get started in the auction and jewellery / antiques industries.

Main Description

The main focus of this role is to provide administrative support to the Specialists and
support the Antiques, Silver & Collectables sale.

Main duties and responsibilities:

  • Customer liaison by telephone, email and in person
  • To assist with cataloguing items during busy periods (suitable training will be provided).
  • To assist with ticketing, preparation to view and viewing in the build up to sale day.
  • To help opening of parcels and sorting of consignments if necessary.
  • To organise collections and sending out of goods after the sale.
  • To assist with condition reporting
  • To assist with producing marketing content for the website and other social media
  • To assist with incoming valuations
  • Provide support to the Specialists where required

Auction Support

  • Set-up for viewings and act as a viewing assistant when required
  • Support with live bidding and telephone bidding as required
  • Note. This job description is not an exhaustive list of what the role may entail and flexibility to the
    changing needs of the business is required

Personal Qualities:

  • Experience of working for an Auctioneers would be ideal however, experience of working for another industry that supports or interacts with high-net-worth clients would also be suitable
  • Ability to be comfortable with ambiguity and manage an ever-changing list of priorities
  • Exceptional customer service skills, comfortable with interacting with individuals at all levels, internally and externally
  • Commercially aware and takes pride in the quality and standard of their work
  • Demonstrates honesty and integrity at all times treating colleagues with dignity and respect
  • Positive outlook to work and colleagues
  • Displays a personable and proactive ‘can do’ attitude

How to apply

If you are interested in this role please email your CV and covering letter to beng@fellows.co.uk


Closing Date

The closing date for this job offer is on 31/05/2021




This job is located in Birmingham, West Midlands

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