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Apprentice Admin Assistant

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26th May 2021

Key Responsibilities
Administration and Office Management

  • Meeting and greeting clients
  • Providing reception cover and answering phones to clients and external bodies
  • Arranging meetings and dealing with clients and suppliers
  • Using IT packages and systems including MS Office to write letters and emails
  • Following up on outstanding client matters
  • Updating and maintaining trackers and work plans
  • Organising, scanning & filing incoming and outgoing documents
  • Assisting the office manager with various other duties and general admin support


  • Registering clients with HMRC and The Pension Regulator
  • Assisting with the processing of payroll

Business Services

  • Setting up new clients internally and with software packages
  • Maintain accurate CRM systems, client records and files, whilst handling confidential information in compliance with organisational procedures and data protection
  • Reviewing processes and providing suggestions for improvements, sharing administrative best-practice across the organisation 
  • Managing work priorities and time to meet deadlines and complete tasks effectively, whilst managing expectations


  • Communicate effectively with others in the team
  • Work collaboratively with colleagues in order to meet the objectives of the business
  • Contribute to team meetings and put forward ideas and feedback in order to improve ways of working


  • Undertake any other tasks that may be reasonably requested
  • This is an 18-month apprenticeship position
  • Mon – Fri 9am – 5pm
  • Qualifications – Level 2 Functional Skills in English & maths or GCSE (or equivalent) grade 4/C is preferable

Closing Date

The closing date for this job offer is on 25/06/2021


This job is located in Norwich

More Information and How to Apply

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About Farnell Clarke

We are an established, award-winning technology focused accountancy practice. Our aim is to make accountancy simple and easy.

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