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Apprentice Administration Assistant



Applications for this role are now closed.

28th May 2021

Supervision and support (direct and indirect) will be provided or available during all tasks, with support into a substantive post following the apprenticeship also provided during the second half of the apprenticeship. This will enable the apprentice to work within the administration teams at Colman Hospital to gain confidence, experience and build a portfolio of evidence for apprenticeship accreditation.

As a member to one of the Trusts administrative teams, you will assist in the day-to-day operational work of the team, which will involve liaising with members of staff across the team, locality and organisation, external organisations as required and members of the public.

  • To gain knowledge of the various admin functions and processes within the team
  • To be responsible for supporting a range of functions within the team
  • To provide administration support to the team
  • Logging of referrals and booking of appointments (dependant on role)

Main duties of the job

We are pleased to announce an Apprenticeship opportunity within our Administration department at Norfolk Community Health and Care NHS Trust.

This is an excellent opportunity to gain experience within a high performing service as you will assist in the day-to-day running of administration support to patients, managers and employees across the Trust. We welcome applicants who are committed to completing a 14 month Level 2 Apprenticeship diploma in Customer Service and have an interest in working in administration.

In return, we can offer 27 days holiday, plus bank holidays, an NHS benefits scheme and the opportunity to boost your future employee prospects. Furthermore, 84% of our Apprentices (in 2019/2020) have gone on to secure permanent roles within the Trust or been supported to follow their chosen career path. If you enjoy being busy and would like to work in a supportive environment within a well-established and valued team, then we would love to hear from you.


  • Good general standard of education - 4 GSCEs at grade D or above in English and Maths (or equivalent)
  • Must be willing to undertake and successfully complete the Level 2 Apprenticeship Diploma in Customer Service within the 14-month contract of employment

ECDL or equivalent IT qualification

Closing Date

The closing date for this job offer is on 13/06/2021




This job is located in Colman Hospital

More Information and How to Apply

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About Norfolk Community Health and Care NHS Trust

The NHS was launched in 1948 and was born out of a long-held ideal that good healthcare should be available to all, regardless of wealth - a principle that remains at its core. With the exception of some charges, such as prescriptions and optical and dental se...

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