Home Explore Apprentice Audi Vehicle Parts Advisor : Ipswich Audi Ltd

Apprentice Audi Vehicle Parts Advisor : Ipswich Audi Ltd

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About

8th October 2018

About the employer
Parts Department in a Volkswagen Group dealership.

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Working week
Monday - Friday, possible Saturdays, shifts TBC. Total hours per week: 40.00
Apprenticeship duration
2 years

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Parts advisors are also known as vehicle parts operatives. They are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories.

Duties may vary from employer to employer but will typically include:

  • Advising customers on how to solve a problem with their vehicle
  • Taking orders from customers both face to face and over the phone
  • Maintaining an ordered stock room and finding parts from stock
  • Raising invoices for parts sold
  • Liaison with other members of staff
  • Customers may include members of the public, service departments of dealerships, and garages

Subjects covered by our learning modules are:

  • Health and Safety
  • Handling and receiving stock, storing parts, workplace security
  • Assembling orders, loading goods, delivering parts
  • Stock control and parts interpretation
  • Telephone skills
  • Customer awareness and complaint handling
  • Consumer law and processing payment transactions
  • Motor vehicle knowledge
  • Improving customer service
  • Selling parts
  • Commercial awareness
  • Stock management
  • Parts finance

Closing Date

The closing date for this job offer is on 30/11/2018

Salary

£148.00 p/w

Location

This job is located in Ipswich, Suffolk

More Information and How to Apply

More Info Apply Now

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