About
Employer description
When you join the Highway Records team at Suffolk County Council (SCC) as an Apprentice Data Technician we’ll support your development from the start. We’ll help you to play to your strengths, diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore, if you’re motivated and passionate there’s no limit to how far your ambition could take you.
Main description
Reimagine the possibilities.
Your role and responsibilities
As part of a small, welcoming team you will help to manage our mailbox and respond to customer enquiries.
You'll raise invoices, write to customers and support internal teams with accurate data.
You will use our mapping software (MapInfo) to update highway records, research historical data and produce plans.
Visits to view archives, at the Hold in Ipswich, to uncover fascinating records.
Your research will help determine whether SCC is responsible for maintaining roads, trees, and ditches.
Training to be provided
Your apprenticeship Apprenticeship course – Level 3 Business Administration Length of apprenticeship – 18 months plus 3 months for the end point assessment
We welcome apprenticeship applications from all ages and backgrounds. There's no upper age limit - it's never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career.
The apprenticeship you're applying for must build on your qualifications. If you have experience in this field, the apprenticeship you're applying for must be at a higher level.
Skills required
to be a keen team player with a positive attitude
eagerness to learn and grow within a supportive environment
great written communication skills
a sharp eye for detail and accuracy
a love for research and solving problems
good time management and customer service skills
to have an appreciation of the council’s values.
The Team
We’re a small and busy team that takes pride in delivering an accurate, professional service.
We work collaboratively, support each other, and believe in helping every team member reach their full potential.
We will be pleased to support your development, both within the team and in your professional growth.
Our hybrid working setup means you’ll enjoy a mix of office and home working – with office days usually on Tuesdays and Wednesdays.
Closing Date
The closing date for this job offer is on 18/11/2025
Salary
£25,185
Location
This job is located in Ipswich, Suffolk
How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
