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Apprentice Hospitality Team Member - Eriswell Lodge

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About

23rd April 2021

Employer Description

Eriswell Lodge offer clay shooting, functions, hospitality & events in café/restaurant & bar. We have 13,000 square foot clubhouse facility including function/meeting rooms and large restaurant and bar areas.

Main description

Summary

Hospitality Team Member Level 2 required for growing family business in state-of-the-art facility! Eriswell Lodge are looking for a driven and motivated Front of House team member to join the friendly team. The clubhouse building was finished in September 2020, and has a brand-new large café/restaurant facility with fully licensed bar.

Eriswell Lodge currently runs a café style menu and food offering for the shooting ground and other customers during the day. It is developing into a functions and events venue alongside the standard daily operation, with wedding reception and other event bookings going forward.

Overview

The post holder will be responsible for working with the Hospitality Team to ensure the effective operation of the hospitality services at the club. They will be responsible for delivering the daily hospitality services at the club in the new state of the art facility for the duration of their shift, and also for any other duties as is reasonably required.

General Information

A rota system is operated.
The standard working week is an average 40 hours across a two week rota period, with a lunch break appropriate to the length of the specific working day. Hours of work will be on a rota basis.
Weekend work is a part of the role and is not negotiable. You will be guaranteed one complete weekend per calendar month off, along with a proportionate number of weekdays off each week.


Responsibilities and Duties

Main Duties

Be required to operate in the restaurant/bar for daily service and functions on their own and as a part of a team.
Ensure that all areas of the café/restaurant & bar are kept tidy, free from rubbish, and that all necessary steps are taken to maintain the  visual standards expected by the company. This will include the cleaning surfaces, tables, and drink preparation areas, all in conjunction with the specified cleaning practices.

At all times the post holder will remain professional and courteous.

General Duties

To work flexibly and respond positively to the changing business needs.
To contribute to the development of service improvements through participation in formal and informal meetings.
To work as a part of the overall staff team, which may include covering for absence.
To fulfil any other roles and responsibilities as are reasonably required by the company or directors.

Entry requirements

GCSE minimum grade 4(C) in maths and English, or equivalent.

Skills required

Essential

Strong communication skills
Able to work individually and part of a team

Desirable

Able to use own initiative


Personal qualities

Essential

Team player
Presentable and personable
Dedicated
Hard-working
Friendly
Willing to learn and adapt

Desirable

Outgoing

Training to be Provided

Level 2 Hospitality Team Member Apprenticeship

Things to consider

  • Weekend and evening working is an integral part of this role, and is not negotiable.
  • 28 days paid holiday per year, inclusive of public holidays.
  • Pension scheme in operation.
  • All applicants are required to submit a CV and covering letter for the application to be considered valid.
  • Hourly rate above is determined as a guided from the UK Government, and can increase dependent on candidate age and level of apprenticeship. It is a diverse environment offering multi-dimensional opportunities. Several aspects to the business (functions, events, formal gatherings, conferences and meetings, daily café menu etc) will provide a multitude of opportunity to develop a wide range of skills and knowledge.

Future Prospects

Opportunity for successful candidates to remain with the company long term following the completion of their apprenticeship.

Closing Date

The closing date for this job offer is on 14/05/2021

Salary

£184 per week

Location

This job is located in Eriswell, nr Brandon, Suffolk

How to Apply

Apply Now

About West Suffolk College

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.

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