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Apprentice Leisure Attendant : Sentinel Leisure Trust



30th October 2018

About the employer
Sentinel Leisure Trust was formed in 2011 to operate leisure services and facilities in the region and currently operates services on behalf of Waveney District Council.

The Trust has a board of volunteer trustees and operates:

  • Waterlane Leisure Centre
  • Bungay Pool & Gym
  • Marina Leisure Centre
  • Phoenix Pool and Gym


Working week
Various shift patterns including to cover weekends. Total hours per week: 30.00
Apprenticeship duration
12 months


Service delivery duties:

  • Undertake pool supervision ensuring the safety of the public and colleagues, observing the pool safety operating procedures at all times ensuring correct poolside positions and constant visual patrols are maintained
  • Undertake specialist coaching and instruction where suitably qualified to do so
  • Assist in all areas of the facility undertaking any reasonable duties required
  • Assisting with the stocking of machines, presentation and display of goods and marketing literature within the centre
  • Undertake all relevant administration tasks as necessary
  • Set up and dismantle equipment as determined by the programme, in a proper and safe manner
  • Carry out regular routine inspections of the sports equipment, with specific attention being given to sports equipment, pool areas and plant areas in order to ensure satisfactory operation and maintenance of safety standards
  • Undertake regular cleaning duties as detailed in the cleaning programme in order to attain a high level of cleanliness and maintenance of health and safety standards
  • Ensure the centre is well presented and monitor standards of cleanliness in customer critical areas such as changing rooms and toilets
  • Monitor customer use within the centre and ensure any unsafe practices are promptly dealt with or reported as appropriate
  • Adhere to all regulations and legislation relating to working with children
  • Administer first aid where suitably qualified and complete accident and incident report forms
  • Participate in the organisation, supervision and promotion of activities, achieving maximum usage levels for all sessions
  • To patrol the facility maintaining good order by the users, and reporting any defects and breakages of the building and equipment to the Duty Manager

Communication duties:

  • To engage in proactive and effective communication with staff and customers
  • To assist in the communication and promotion of the centre's services
  • Assist all customers who have queries complaints or require information, in a polite, friendly and helpful manner
  • To make recommendations for improvements to the service and ensure feedback is communicated to the appropriate staff

Staff Training:

  • To attend and undertake staff training on a regular basis with the minimum of 2 hours a month as required obtaining at least the minimum of 40 hours throughout your period of PLG qualification, to demonstrate competency and maintain a valid qualification
  • All staff within the Centre will take part in specific training programmes and an interest in their own personal development

General duties:

  • Maintain a professional attitude towards work and ensure operational procedures are adhered to at all times
  • To comply at all times with SLT’s Disciplinary Policy
  • Take reasonable steps at all times to ensure the health and safety of yourself, other staff and members of the public who may be affected by your actions or omissions at work
  • Undertake such other related duties as may be allocated from time to time by the Management Team

Closing Date

The closing date for this job offer is on 30/11/2018


£111.00 p/w


This job is located in Lowestoft, Suffolk

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