Home Explore Apprentice Receptionist : Riverside Swimming Centre Ltd

Apprentice Receptionist : Riverside Swimming Centre Ltd

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About

29th October 2018

About the employer
Places for People Leisure manage leisure centres on behalf of Local Authority partners offering affordable activities to help you to enjoy a healthy lifestyle. We have recently become a social enterprise as a result of the acquisition by property management and development group Places for People, a not-for-dividend organisation.

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Working week
Minimum 30 hours per week inc. evenings & weekends; shifts TBC. Total hours per week: 35.00
Apprenticeship duration
12 months

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Riverside Leisure Centre are looking for a Receptionist Apprentice to work on their busy reception and gain valuable customer service experience along with a Customer Service Practitioner Apprenticeship. The job will involve:

  • To greet customers in a friendly manner and with a smile.
  • To administer booking using computerised and manual systems.
  • To process all payments accurately.
  • To monitor admissions of unaccompanied children under the age of 8.
  • To administer course enrolments.
  • To administer the hire equipment and deposit system.
  • To carry out photocopying as necessary.
  • To operate the P.A. system.
  • To record and administer the lost property system.
  • To restrict access into the Reception area to authorised personnel only.
  • To ensure that the Reception area is kept tidy and presentable at all times.
  • To ensure all communications, memos, diaries are read each day.
  • To ensure the float management systems are followed.
  • To answer the telephone as per the PfP Leisure standard.
  • To handle all potential membership enquiries as per the PfP Leisure Standard.
  • To assist with any general clerical duties as requested.
  • To cash up till(s) as per the Centre’s procedures.
  • To attend Receptionist meetings and provide input into ways of improving and developing the service.
  • To feedback any areas of concern to the Head Receptionist or Duty Manager.

Closing Date

The closing date for this job offer is on 28/11/2018

Salary

£129.50 p/w

Location

This job is located in Norwich, Norfolk

More Information and How to Apply

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