About
Employer description
Serjeant & Son is one of the oldest firm of solicitors in the country yet is modern in its approach. We foster a supportive collegiate environment and offer a structured career path. We use cloud-based technologies which allow flexibility of working.
Main description
Serjeant & Son is one of the oldest firm of solicitors in the country yetis modern in approach, with a supportive collegiate environment, offering a structured career path. We have a business support vacancy in our Ramsey office for an Apprentice Receptionist / Legal Assistant.
Day-to-day duties include:
- Ability to deal with clients face-to-face in a polite and efficient manner, as first point of contact within the firm.
- Quoting costs for our services, making appointments and booking meeting rooms.
- Certifying clients' ID when attending appointments.
- Providing teas and coffees for clients.
- Taking payments by card/cash or cheque and identifying correct client.
- Answering telephone calls, transferring to relevant person and taking detailed messages where required.
- Opening new matters on LEAP Practice Management database and producing standard letters in line with company policy.
- Distribution of post on daily basis once checked by Partner and scanned to relevant matters.
- Keeping files up-to-date in line with company policy.
- Following company procedure regarding filing of Wills, LPAs, and Deeds, and their collection by clients in line with GDPR Policy.
- Ensuring client confidentiality is observed at all times.
- Following procedure for closure of files.
- General office duties, including photocopying and scanning, when required.
We reserve the right to close this vacancy early if a suitable candidate is found, so early applications are encouraged.
Entry requirements
Essential:
GCSE Maths and English at grades 4 or above required.
Skills required
- Communication skills
- IT skills
- Organisation skills
- Initiative
- Attention to detail
- Team working
- Logical
Training to be provided
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Things to consider
This role will involve detailed computer work and sustained periods at the reception desk.
Future prospects
This Apprenticeship can lead to a Paralegal Apprenticeship for the right candidate.
Closing Date
The closing date for this job offer is on 19/10/2025
Salary
£ 13741 per year
Location
This job is located in Huntingdon,, Cambs
How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
