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Apprentice Researcher - Dereham

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About

16th May 2018

The following information comes from the National Apprenticeship Service.

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Accurate Data Services is a specialist people tracing firm, helping unite beneficiaries and policyholders with unclaimed assets.

You will be responsible for:

  • Working within the Research Team to conduct people tracing research assignments.
  • Building upon the company’s reputation for on-time delivery and high quality results.
  • Managing your own case load and prioritising your work in accordance with the current team priorities.
  • Ensuring excellent customer care is maintained at all times during both telephone conversations and email or letter correspondence.
  • Taking responsibility to ensure the telephone is answered in three rings.
  • Conducting high quality and accurate search procedures on all Accurate Data Services and UKPF assignments.
  • Following the specific search and verification guidance given to the team for all Accurate Data Services and UKPF assignments.
  • Being highly customer focused and demonstrate flexibility to deliver to tight schedules.
  • Meet minimum team expectations in volume and accuracy set per assignment.
  • Achieving all minimum team target expectations.

The Research Team:

As a Researcher within the team, you will be expected to assist the Research Manager and Senior Researchers in the following areas:

  • Use your initiative to provide assistance to any team members who need help.
  • Provide support and assistance to new members of staff.
  • Assist the Senior Researchers in ensuring any absent team members case loads are kept up to date.
  • Providing input when required to develop internal processes, procedures and systems.
  • Leading by example to ensure the Research Team works efficiently and professionally at all times.

Requirements and prospects
Desired skills

  • Excellent interpersonal and communication (verbal and written) skills.
  • Fully computer literate.
  • Personal qualities
  • Quality and accuracy of work.
  • Good and clear communication skills.
  • Ability to handle multiple tasks simultaneously.
  • IT skills.
  • Self discipline and time management skills.
  • Enthusiasm and flexibility.
  • Attendance and punctuality.
  • Ownership and accountability.
  • Good team player showing respect, integrity, diversity and consideration of all colleagues.
  • Desired qualifications
  • None required

Future prospects
Potential of a full time position upon completion of apprenticeship.

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For full details and applications, use the appropriate buttons below to visit findapprenticeship.service.gov.uk

Closing Date

The closing date for this job offer is on 20/05/2018

Salary

£157.50 - £293.63 p/w

Location

This job is located in Dereham, Norfolk

More Information and How to Apply

More Info Apply Now

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