Home Explore Apprentice Service Desk Analyst - £16,123 - Deadline 05/12/17 @1pm

Apprentice Service Desk Analyst - £16,123 - Deadline 05/12/17 @1pm

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14th November 2017

Fixed term for up to 2 years.

Do you have an interest in and knowledge of IT, combined with excellent customer service skills? Do you enjoy helping others to make best use of their IT? If so, read on!

We have an exciting opportunity to work on a busy Service Desk supporting customers across Suffolk. You will study for a Level 3 Infrastructure Technician qualification as part of your apprenticeship.

You will have:
•an interest in technology and in providing technical IT support
•the willingness and enthusiasm for study outside the working week
•the ability to provide excellent customer service either on the telephone or face to face
•problem solving skills and an analytical approach to your work
•the ability to remain calm and effective under pressure, which is essential.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

If you are interested in finding out more about this apprenticeship or Suffolk County Council IT and Programme Management Office, visit us at an open event on

Tuesday 21st November 2.30-4.30pm

Suffolk County Council

Endeavour House

8 Russell Road Ipswich IP1 2BX

Book a place now on EventBrite

For an informal discussion only, please contact Jonathan Allison on (01473) 265472.

Please read the Job and Person Profile before applying for this job. The position described is the one you would aspire to, not the apprenticeship.

Closing date: 1pm, 5 December 2017.

More Information and How to Apply

More Info Apply Now

About Suffolk County Council

Suffolk County Council is the administrative authority for the county of Suffolk in England. It is run by 75 elected county councillors, representing 63 divisions. The main offices are located in Ipswich, with supporting services located elsewhere across the....

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