Home Explore Apprentice Tours Administration Assistant required in Stowmarket £131.25 per week

Apprentice Tours Administration Assistant required in Stowmarket £131.25 per week



14th August 2017

Responsible for supporting the Adult Tours product team in a wide range of administrative functions, this new role includes booking venues, dealing with ad hoc client requests and preparing documents.
•To support the Tours Department as needed.
•To book venues and visits for out-going tours.
•Eurotunnel bookings and cancellations.
•Assist with the creation of tour files and computer records for all tours.
•Dealing with room allocations and requests, liaising with the hotels, cabin tickets and sales staff for all tours.
•Room list and final documents to hotels.
•Prepare and issue client tour documents and itineraries, tickets etc.
•Co-ordinate pick up schedules and taxi/feeder orders.
•Reconciling taxi orders with invoicing and accounts.
•Dealing with other shared parties regarding allocations.
•To carry out any other administrative tasks for ad hoc projects.


Health & safety

Take due care at work and contribute to the ongoing implementation of policies and procedures to maintain the health, safety and welfare of self, colleagues and customers. Ensure that accidents and/or unsafe or hazardous conditions are reported to management in line with policy.

Equality & Diversity

Undertake all aspects of employment and service provision with due regard to Equal Opportunities and diversity and associated organisation policy and practice. Demonstrate a commitment to openness and equality of opportunity and ensure that all individuals are treated with dignity and respect.


To work and behave in a manner that is consistent with the company’s expected ways of working (Employee Handbook). To undertake all duties in accordance with the company’s policy and practice, to maintain compliance with relevant statutory responsibilities and applicable legislation.

Team Working & Support

Act as an effective team member providing assistance to team members or other teams, as requested, to support the delivery of team and company objectives. Maintain links with other teams, groups and customers/clients as necessary to the role, sharing information where necessary.

Learning & Development

To take responsibility for identifying and agreeing personal learning and development needs with your manager, participating in activities relevant to the job or personal development. Work in line with the company policy and procedure.

Galloway Vision & Values

Undertake other duties as appropriate to the post, to support and contribute to the delivery of the company’s vision & values.

Safeguarding Children & Vulnerable Adults

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We take this responsibility seriously and expect all staff and volunteers to share this commitment.

More Information and How to Apply

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