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Apprentice Vehicle Service Advisor

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About

Applications for this role are now closed.

8th September 2020

Would you like to work for one of East Anglia’s most prestigious Motor Retail Groups?

A fantastic new apprentice opportunity has been created for a team player at our dealership in Ipswich.

We are seeking a dynamic customer orientated Apprntice Service Advisor to join our fast paced Ford team at Ransomes Europark, Ipswich. You will be the face of John Grose when greeting our customers who are booking their vehicles in for repairs. Ensuring at all times the Health and Safety of customers, employees and third parties is your top priority.

The duties that you will be taught will include:

  • Ensuring the highest level of customer care and satisfaction is given at all times
  • Building rapport and clearly translating any technical issues in a customer friendly way
  • Ensuring customers are kept up to date with the progress of their vehicle repairs
  • Keeping customer records accurately up to date on the system
  • Processing payments
  • Answering telephone queries

Requirements:

  • Educated to A-Level or equivalent
  • Customer orientated
  • Prides themselves on excellent communication skills
  • Advising on additional sales
  • Has a pro-active approach
  • Excellent listening skills
  • Holds a full clean driving licence

Working hours: 40 - 43.75 per week (between 8am and 6pm and 1 in 3 Saturdays).

The apprenticeship will last a minimum of 15 months with the possibility of a permanent position, continued learning to include becoming a Ford qualified Service Advisor and salary review.

John Grose Group employs over 300 staff and offers the opportunity of long-term career progression across multiple disciplines.

Education: GCSE or equivalent (Required)

Flexible Working Options Available: Not offered

Closing Date

The closing date for this job offer is on 20/09/2020

Salary

£12,000

Location

This job is located in Ipswich

More Information and How to Apply

More Info Apply Now

About John Grose

The Grose family were one of the original pioneers of the motor car and have been involved since 1888. To put this into motoring perspective, Henry Ford did not build his first Model T until 1908.

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