About
Employer description
About Us Green Gnomes Ltd is a Retrofit Consultancy, specialising in the Compliance & Project Management of Social Housing Decarbonisation Projects.
We are industry specialists, with an excellent reputation for delivering high quality projects, and we are looking to grow our team as we enter a very exciting period of growth and innovation for the industry.
Main description
We are seeking a proactive and organised Bookings Administrator to support our busy Bookings Team. You’ll play a key role in coordinating Retrofit Assessment appointments, ensuring smooth communication between residents, assessors, and project teams.
Key Responsibilities
- Contacting residents by phone to schedule assessment appointments Maintaining and updating booking systems & spreadsheets
- Liaising with Assessors to coordinate schedules
- Reporting appointment progress to internal project teams
- Supporting general administrative tasks in the business.
Skills and qualities
- Proven experience in appointment booking and using phone systems
- Confident and professional communication skills, especially over the phone
- Excellent customer service and interpersonal skills
- Strong organisational skills and attention to detail
- Experienced in using Microsoft Excel to manage and track data
- Willingness to learn about the Retrofit industry and our services
- Proficiency in general office software
Why Join Green Gnomes Ltd?
- Be part of a mission-driven company making a real impact on the built environment.
- Work on meaningful projects that contribute to a low-carbon future.
- Receive training and mentorship to develop your career in the Retrofit industry.
- Join a company that values innovation, excellence, and sustainability.
- Company pension, wellbeing services & corporate discount scheme.
This is an excellent opportunity if you're looking to develop a career in this growing industry, or to apply your administration experience to a new challenge.
Closing Date
The closing date for this job offer is on 25/08/2025
Salary
£24,000 - £25,000
Location
This job is located in Buxhall, Stowmarket, Suffolk
More Information and How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
