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Business Administration Apprenticeship - Ixworth Surgery

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2nd January 2024

Employer Description

Ixworth Surgery is a Medical Practice in Ixworth that aims to provide a high standard of medical care in a friendly and professional manner.

Main description

Ixworth Surgery is a general practice dispensing medical surgery, with an onsite pharmacy. The practice is situated within the rural village of Ixworth and serves a population of just over 9100 patients from both Ixworth itself and surrounding villages.

The successful applicant will work in all areas of our administration team, under the supervision of the team leaders, which includes reception, secretarial and data entry duties to include (but not limited to):

  • Meet and greet patients and visitors
  • Keep main reception area tidy
  • Answer and make telephone calls and deal with enquiries
  • Make appointments
  • Pass on patient requests to clinicians
  • Filing
  • Emails
  • Sorting correspondence and forwarding to correct recipient
  • Typing letters
  • Liaising with hospitals and other medical and non-medical professionals
  • Coding incoming patient letters onto a clinical system
  • Taking payments
  • Patient registrations and deductions

Entry requirements

Basic maths, english and IT skills essential. GCSE Maths and English at grades 4 or above reqired.
Some knowledge of medical terminology desirable. Training will be given on the practice medical computer system.

Skills required

Communication skills
Team working

Training to be Provided

The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Day release to West Suffolk College.
Functional skills will be studied if equivalent qualifications are not held.

Things to consider

The practice is open between 8am and 6.30pm Monday to Friday. The practice is in a rural setting with limited public transport so applicants will need to consider how they will get to and from work. Employees working at the practice can not also be registered at the practice.

Future Prospects

The practice encourages further development to all employees, including previous apprentices who have gone on to progress into other roles at the practice after completing their apprenticeships dependent on the business needs at that time.

Closing Date

The closing date for this job offer is on 20/03/2024


£ 10158.72 per year


This job is located in Ixworth, Suffolk

How to Apply

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About West Suffolk College

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.

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