About
Applications for this role are now closed.
Employer description
Greene King is the country’s leading pub retailer and brewer, running over 2,700 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.
We are recruiting for a Credit Controller to join our team.
Main description
Role purpose
Dealing with incoming calls and emails, releasing orders for delivery, daily contact with customers and field-based personnel, collection of payment to enable orders to be released, allocating cash correctly and in a timely fashion.
This full-time role is based out of our Bury St Edmunds office however it does allow for hybrid working with the ability to work a 50/50 split between the office and home if required.
Responsibilities
• Controlling own ledger and ensuring overdue debt is escalated quickly to avoid unnecessary risk and potential write offs
• Collection of payments as well as allocation of cash in a timely manner
• Releasing orders within scheduled timeframes and to deadline
• Dealing with disputed invoices as well as liaising with the legal team on irrecoverable debt
• Day to day administration support e.g. copy invoices, statements, customer accounts etc
• Dealing with telephone and email queries quickly and efficiently
• Building excellent relationships with customers as well as peers in other departments
• Use of online platforms • Supporting colleagues to help cover tasks periodically
Skills & Experience
• Good credit management experience
• Ability to work well under pressure & in a changing environment
• Able to meet deadlines and performance targets
• Excellent attention to detail
• Excellent communication and customer service skills
• A strong team player with excellent planning and organisation skills
• Proactive and methodical
• Good Excel skills and familiar with windows
How to apply
Please email a copy of your CV and interest in the first instance to rebeccasteffen@greeneking.co.uk so I can see the interest coming in via this forum
Closing Date
The closing date for this job offer is on 30/06/2022
Salary
£22,500 per year
Location
This job is located in Bury St Edmunds, suffolk
More Information
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
