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Customer Service Advisor Apprentice



26th May 2021

TruckEast have a brilliant opportunity for an Apprentice Service Advisor to join their team at Stowmarket. They are on the search for an enthusiastic individual who has a passion for delivering excellent customer service and a strong team-work ethic.

Working for TruckEast is not just about the job. TruckEast goes the extra mile to provide an excelled employment package for every member of staff. This can include; Incentive Schemes, Pension, Scania Rewards and an Employee Assistance Programme.
Roles and Responsibilities include:

  • Dealing with customer and clients needs face-to-face and over the phone with a professional and friendly approach
  • Service reception cover
  • Contacting external customers and providers for various information requests
  • Assisting with day-to-day smooth running of the service desk
  • MOT bookings
  • General duties relevant to the smooth and efficient operation of the department as required by your line manager

Qualifications Required

  • Minimum requirements are a Grade '3' or equivalent in GCSE English Language and Maths
  • A driving license would be an advantageous

Working Week8am - 4.30pm Monday to Friday

Personal Qualities

  • You will need to have a high level of attention to detail with a clear positive attitude to work and the determination to succeed.
  • Willingness to learn new skills and knowledge

Skills Required

  • Detail orientated
  • Good verbal and written communication skills
  • Ability to work well within a team

Future Prospects
At TruckEast, they invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression. With over 50% of TruckEast’s current management team beginning their career as an apprentice, TruckEast apprenticeship programme is great place to start your career.

Closing Date

The closing date for this job offer is on 25/06/2021


£190.00 to £270.00 (Weekly)


This job is located in Stowmarket

More Information and How to Apply

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About TruckEast

TruckEast is an established Scania dealer and one of the UK’s largest independently-owned commercial vehicle workshop operators.

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