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Customer Service Apprentice - Trinity Wiring

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About

4th April 2024

Employer Description

Manufacturing of wiring looms for machinery ranging from ride on lawn mowers to racing cars. Medium sized company, looking to grow in the near future. Located on Harleston Industrial Estate, busy but friendly environment.

Main description

Manufacturing of wiring looms for machinery ranging from ride on lawn mowers to racing cars. Medium sized company, looking to grow in the near future. Located on Harleston Industrial Estate, busy but friendly environment.

Currently looking for a Customer Service apprentice to join and learn within our team.

Main duties:

  • To provide a high-quality service to customers which will be delivered from the workplace, digitally, or in person.
  • These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction.
  • You may be the first point of contact for all customers.

Entry requirements

5 GCSEs including Maths and English, Grade C or above or 4/5 (new grading) - Desirable.

Skills required

  • Communication skills
  • IT skills
  • Team working
  • Initiative

Training to be Provided

The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
Functional skills will be studied if equivalent qualifications are not held.

Things to consider

Office based, busy team, looking to grow.

Future Prospects

Long-term customer service position within the company.

Closing Date

The closing date for this job offer is on 30/04/2024

Salary

£ 9984 per year

Location

This job is located in Harleston, Norfolk

How to Apply

Apply Now

About West Suffolk College

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.

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