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Customer Service Assistant : BP



29th September 2020

We don’t just sell things – it’s our aim to ensure that every customer who visits us leaves happy.
As a customer service assistant, you’ll spend a lot of time on your feet stocking shelves, serving barista coffee, running the till, cleaning the store and keeping the place looking tidy.
It’s a tough job that will keep you busy, but you’ll be working in a fun environment as part of a dedicated team.

Of course, as you would expect from one of the largest companies in the world, you’ll be rewarded with...

  • Job security,
  • Fantastic benefits,
  • Flexible shifts,
  • Competitive pay rates,
  • The opportunity to progress through the ranks if you want to.

You’ll enjoy all of this while experiencing customer satisfaction first-hand.

What you’ll need
You DON'T need any previous retail experience. We’re looking for people who are...

  • Enthusiastic,
  • Friendly,
  • Caring,
  • Polite,
  • Hardworking
  • Team Player mentality,
  • Have a natural flair for great Customer service.
  • Plus, you’ll need to be comfortable approaching customers with confidence.

What you’ll get in return
Before you start, you’ll be asked to complete some online training that will get you up to speed with BP Retail. This way, you can feel confident of what is expected of you in your new role before you walk through the door. You can complete the training on your own computer at home and you’ll be paid for the time you spend on it.

As well as your salary, you’ll get...

  • Paid holiday,
  • Flexible hours,
  • Pension scheme,
  • Share save scheme (so you can own a part of BP)
  • 15% discount on most in-store goods.
  • While on duty you can have free hot drinks from Wild Bean Café and,
  • If your shift is more than four hours, half-price meals – for a full-time worker this can be worth as much as £15 per week in your back pocket! 

As you progress you might want to stay as part of our expanding store network or perhaps join our support centre in Milton Keynes. Wherever you’re based, a job in BP Retail is your opportunity to join a team of dedicated, friendly and respectful individuals all with one common goal – to provide the best possible customer service.

How to apply
Applying for a role at BP couldn’t be easier. You don’t need a CV, simply click the 'Apply' button.

Then fill out the application form on your phone, tablet or desktop computer with your details, or use your profile from LinkedIn, Facebook or Google+ instead. The next step is a situational judgement exercise. We use these straightforward questions to determine how your values and behaviours align with ours and how they can help us drive fantastic customer service.

If you’re successful, we’ll be in touch to arrange a short interview over the phone, followed by the possibility of a face-to-face interview soon after. Good luck, we hope to hear from you soon!

Closing Date

The closing date for this job offer is on 25/10/2020


This job is located in Norwich, Norfolk

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