This role will be telephone based dealing with mostly incoming telephone enquiries. Your duties will involve offering our customers a complete customer care package. This will cover a wide range of subjects in connection with our customers’ insurance with the emphasis on helping customers with their policy enquiries.
Customer Service Clerk: £17,500 - £24,500
Bonuses: up to £250 per month subject to performance
We have 3 offices to choose from:
East Winch PE32 1HN
North Lynn PE30 2HZ
Norwich NR1 4GA
We’re looking for people who enjoy interacting with a variety of different people, and are comfortable doing so over the phone. You’ll need to be a motivated, committed and reliable individual who thrives on going the extra mile for customers.
Successful applicants must also be customer focused and able to work in a high paced, versatile and dynamic team. Previous customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential.
Your duties will involve offering our customers a complete customer care package. You will deal with mostly incoming telephone enquiries covering a wide range of subjects in connection with our customers' insurance. These may include discussions about outstanding paperwork or payments, processing the many changes customers may wish to make to their policies, cancellation requests and also dealing with any general enquiries they may have. Successful candidates will receive full training on our range of products, how best to meet our customers’ requirements and how to use the computer system.
Opportunities to earn generous bonus payments by reaching performance related targets are also available.
Normal Working Hours:
Monday to Friday 9am to 5:30pm all year round
Saturdays 9am to 1pm or 9am to 4pm
Saturdays are worked on a monthly rota where you might work every other Saturday or fewer.
Adrian Flux Insurance is a rapidly growing business providing plenty of career opportunities for the right candidate.
If you’re hungry for progression and would like to move into management Adrian Flux Insurance could be just the place for you.
- 38 days holiday (including Bank Holidays)
- A transparent monthly bonus system
- Full and extensive training provided
- Excellent promotion prospects
- Fantastic social events
- Excellent facilities
- Free parking (East Winch & North Lynn)
- Subsidised canteen (East Winch Only)
- Numerous competitions, daily, weekly and monthly
- Smart dress code
Be part of a successful team and help drive the company forward.
Apply now and begin your new career with Adrian Flux Insurance.
£17,500 - £24,500
This job is located in East Winch / North Lynn / Norwich
More Information and How to Apply
About Adrian Flux
Adrian Flux is the UK's largest specialist motor insurance broker, covering everything from classic and vintage cars, right through to heavily modified sports cars.