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Customer Service Representative - Toynbee Associates

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About

7th September 2026

Toynbee Associates are a structural engineering company specialising in residential refurbishments. 

They are currently recruiting for a Part time Customer Services Representative working on a flexible and remote basis.

This fully remote position allows students to gain valuable professional experience from the comfort of their homes while maintaining a flexible schedule that accommodates academic commitments

Key Responsibilities

• Respond professionally to customer inquiries via email, phone, live chat, and online platforms.
 • Provide accurate information regarding company services and policies.
 • Maintain customer records and update information as required.
 • Resolve basic customer concerns and escalate complex issues when necessary.
 • Assist with general administrative and customer support tasks.

Requirements

• Currently enrolled student or recent graduate.
• Strong verbal and written communication skills.
 • Professional attitude with excellent interpersonal skills.
 • Basic computer proficiency, including Microsoft Office and email applications.
 • Ability to work independently and manage time effectively.

Benefits

• Flexible work schedule compatible with academic commitments.
 • Competitive hourly compensation.
 • Valuable professional experience and skill development.
 • Opportunity for future career growth within the organization.

How to apply

To be considered for this position, applicants must submit their most recent résumé/CV to the email address below.

HR Manager
hr@toynbeeassociatesltd.com

Only shortlisted candidates will be contacted for the next stage of the recruitment process. We would greatly appreciate your assistance in sharing this opportunity with students and qualified candidates within your institution and network.

Closing Date

The closing date for this job offer is on 30/09/2026

Salary

£20.60 Per Hour

Location

This job is located in Sudbury, Suffolk

About West Suffolk College

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.

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