Home Explore Functional Consultant - Kickstart Scheme (Rackheath, Norwich)

Functional Consultant - Kickstart Scheme (Rackheath, Norwich)



1st April 2021

Applicants must be signed on to Universal Credit to be eligible for this position under the Government's Kickstart scheme. Talk to your work coach at the job centre about how to apply for this role.

Job Placement Summary:

Come and join Colleague Software and be part of our Pump development team.  Our vision is to empower recruiters and recruitment businesses to evolve and achieve more. As part of our development team, you will help our customers take advantage of the potential of Microsoft Dynamics 365 and the Microsoft Power Platform, through their use of our recruitment solution. We are a team dedicated to exceeding our customers’ expectations by delivering a standard recruitment solution and enabling them to customise it to work how they want; so they can bring the best out of their staff and of their business.

As the job market continues its recovery from the effects of the recent national restrictions, we see opportunities for us to grow our offering in the U.K. and to expand into other regions. As we take on new customers, we need to increase our capacity to provide bespoke consultancy and assistance to our customers. The Functional Consultant Kickstart Placement will enable us to provide this support directly to our existing customers and to new customers as well.

Our alignment with Microsoft, as one of their preferred suppliers, means that the development of individual and business capabilities and competencies only strengthens our ability to exceed the expectations of our customers. A successful candidate will be able to be part of this, where the individual achievements, in the form of Microsoft Certifications, stay with them, helping them to further their professional development.

Working as part of a team, you will be supported to complete the main activities of this role, as follows:

  • To work directly with our customers to understand their issues and requirements.
  • To provide advice and assistance to customers on how to use and customise Pump, Microsoft Dynamics 365 and the Power Platform.
  • To develop bespoke solutions in Pump using Microsoft Dynamics 365 and the Power Platform.
  • To work with the development team to design and develop standard functionality in Pump.
  • To maintain a knowledgebase that help customers self-serve when they have issues or questions.

Colleague Software is home to bold, passionate people, who love to invent, are committed to professional development and want to inspire. We are a place where every idea is welcomed equally and has the potential to help us to achieve great things together.

Essential skills, experience and qualifications:

  • A bachelor’s degree in any discipline is desirable but not essential.
  • A basic understanding of cloud platform technologies is desirable (training provided if needed)
  • The ability to empathise with people who may be less technically competent than yourself.
  • A professional manner when communicating with customers on the phone and in email.
  • An inventive and logical approach to problem solving.
  • Good attention to detail in verbal and written communication.
  • The ability to work remotely, independently and to ambitious deadlines.
  • A responsible attitude focused on exceeding customers’ expectations.

Number of hours per week: A minimum of 25 hours per week, with the possibility of additional hours up to 37.5 hours per week.

Working pattern and contracted hours: Monday to Friday, flexible working hours from 8am to 6:30pm, with core hours from 10am to 3:30pm.

Hourly rate of pay: National Minimum Wage

Details of employability support:

As a Microsoft Partner, we encourage all our staff to gain Microsoft Certification for roles and applications that are relevant to Pump, from the basics to advanced use.

The certification pathway that we have set out for this role, is as follows:

The courses for these certifications equate to over 100 hours’ worth of online training, with additional time required for student-led learning, as well as undertaking the exams.

We support our employees to gain these certifications by:

  • Allowing time to study and sit examinations, as many times as deemed necessary.
  • Covering the cost of online learning and exams

Microsoft Certifications are recognised internationally and demonstrate knowledge and understanding applicable to any business or role, especially those with Microsoft Dynamics 365 and the Power Platform.

Training will be given on the theoretical and practical aspects needed to undertake the role. This will focus on Agile, Agile frameworks and the tools we use at Pump, such as Microsoft Teams and Azure DevOps. This training will be provided in-house through our Certified Scrum Masters, and through support from your team. Professional development in these areas will enable you to work as part of a modern development team and are transferrable to other customer-focus based businesses.

Throughout your placement you will be supported directly by a mentor from the Pump team, but you will also have the support of the development team around you. The support we provide you with will help you to develop transferable skills such as timekeeping, communication and teamwork, as well as learn the technical knowledge and practices to carry out the role. You will also be included in team appraisal cycle, which occurs twice a year.

As part of the development team, you will also be part of a regular cycle of retrospective discussions carried out with others on the team. These discussions are designed to identify areas of improvement and to decide actions to take by the team and its members.

As you learn and your skills and knowledge develop, you will be encouraged to take on increasingly complex work that will continually challenge you.

Should we not be able to offer you full-time employment after your placement, we will use our experience working with recruitment agencies, to assist you in job search, with the creation of a standout CV and will help you to prepare for what to expect in interviews for other roles.

Applicants must be signed on to Universal Credit to be eligible for this position under the Government's Kickstart scheme. Talk to your work coach at the job centre about how to apply for this role.

Closing Date

The closing date for this job offer is on 30/05/2021


National Minimum Wage


This job is located in Rackheath, Norfolk

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