Home Explore Health Care Assistants -Zest Care

Health Care Assistants -Zest Care

1 Like
1 Like


21st May 2021

Employer Description

St Elizabeth Hospice is looking to recruit an enthusiastic and flexible team to provide holistic, person-centred care and support to young adults living with progressive illness and complex health care needs accessing Zest care at St Elizabeth Hospice, which could include short breaks, Zest days and groups.

Hours:         Part time – various options ranging from 16.75 to 33.5 hours per month, predominantly weekends.

Main Description

Would you like to be part of an exciting opportunity to join a dynamic team working with young adults living with progressive illness and complex health care needs?

Do you have a passion to make a difference to the lives of young people and their families?


  • To provide holistic, person-centred care and support to young adults living with progressive illness and complex health care needs palliative care needs and their families accessing Zest care at St Elizabeth Hospice, which could include short breaks, Zest days and groups.
  • To deliver Zest short break care, under the supervision of the registered nurse on duty, for two young adults, staying for the weekend at the hospice. This may include supporting outings into the community.
  • To support young adults using person-centred care to achieve their goals and plan activities. To be able to understand and recognise individual developmental needs, where appropriate encouraging and enabling independence and self-management skills.
  • To actively engage in the co-production of Zest services.


To carry out agreed tasks involving direct patient care and activities within the clinical area, in accordance with the patient care plan.

  • To assist in physical care involving all hygiene, elimination, eating and drinking, mobilisation rest, sleep and comfort needs.
  • To assist in meeting the patient’s and his/her family’s spiritual and psychological needs, recognising and respecting religious and cultural beliefs.
  • To respect the patients’ need for social interaction and to enable choice.
  • To enable access to inclusive activities and facilitate engagement.
  • To support young adults to plan outings if desired as part of their weekend activities.
  • To assist in effective verbal and written communication between patients, families and short break care team.
  • To act promptly should any changes be observed in the young adult’s condition, seeking advice and reporting back to the nurses as appropriate.
  • Confidently use the equipment or aids necessary for the care of the young adults, following assessment and training and to report any faults promptly to the appropriate person.
  • To follow community emergency care plans in the event of a sudden change or sudden deterioration.
  • To undertake clerical/administrative tasks relevant to the efficient and effective management of the clinical area, as requested.
  • To assist with meal preparation as required
  • To assist with the preparation and packing up of short break bedrooms in co-operation with the facilities team  
  • To support young adults completing one page profiles and other person-centred care tools


  • To share professional expertise with colleagues, providing support where appropriate.
  • To demonstrate reflective practice
  • To undertake training as required.
  • To participate in the Hospice education programme.


  • To maintain and increase personal professional skills.
  • To engage in 1:1 meetings and supervision as appropriate


  • To recognise indications of staff stress and seek help, as appropriate.
  • To recognise the value of volunteer contribution and play an active part in their support and development where appropriate.
  • To support new members of the team during their induction process


  • To attend team meetings bi-monthly
  • To keep up to date with hospice communications via email and podcasts
  • To act at all times within the policies of the Hospice.
  • To uphold the Hospice and individual team values at all times.
  • To ensure effective use of resources.
  • To promote the Hospice philosophy of care towards patients, relatives and visitors.
  • To respect at all times the confidentiality of information covering patients, staff and volunteers.
  • To play an active part in the development and maintenance of good relationships with all who have business with the Hospice.
    Because of the special nature of the Hospice and its work the post holder may on occasion be asked to undertake other duties to help maintain our high standard of care.


Personal Qualities

The successful applicants will have a willingness to support young adults using person-centred care to achieve their goals and plan activities and where appropriate encouraging and enabling independence and self-management skills.

Whilst enabling the young adults to enjoy a fun and comfortable stay you will be required to assist in complex physical care and support.

This is a fantastic opportunity to join the Zest service at St Elizabeth Hospice, your local hospice at the heart of the community, and to be part of something special that is happening in Suffolk.

You will be required to have at least one year’s experience of working in care, with full training provided to ensure you are competent and confident to support young adults with complex care needs.


  • Be willing and able to develop own knowledge and skills and to contribute to the development of others.
  • Ability to withstand sensitive and potentially stressful situations
  • Energetic and enthusiastic
  • Flexible
  • Can do attitude
  • Positive approach to change

Qualifications Essential

Good standard of education in numeracy and literacy


  • Moving and handling training
  • NVQ level II or III in direct care
  • Evidence of Care competency training with transferable skills

Skills required Essential

  • Minimum of one year of experience working as a carer/care assistant
  • Ability to plan, deliver and evaluation appropriate care package
  • Ability to assess patient needs


  • Community/ palliative care/learning disabilities/inpatient setting experience
  • Experience of working with young adults
  • Demonstrable experience of team working
  • Ability to manage volunteers
  • Experience of working using a person-centred approach
  • Experience of using a co-production approach

Specific Skills


  • Effective communicator – ability to establish and maintain communication with patients, their families and colleagues
  • Ability to undertake routine assessments and deliver care to meet individual needs
  • IT literate – ability to use Microsoft packages and Outlook or willingness to undertake training


  • Ability to plan and deliver inclusive activities
  • Full driving license

How to apply

For further information please read the above job description and person specification or for an informal discussion please contact Helen Finlinson, Young Adult Care and Transition Lead on 01473 707032 or email helen.finlinson@stelizabethhospice.org.uk.

Click the link to complete the online application form https://www.stelizabethhospice.org.uk/about-us/about-us/work-for-us/job-application-form-itineris/?jid=36905&vacancy_title=Zest%20Care%20Assistant

Interview Date:  to be confirmed

Only applicants selected for interview will be contacted and invitation to interview will be sent by email.

Thank you for your interest in St Elizabeth Hospice.

Closing Date

The closing date for this job offer is on 30/06/2021


£18,005.00 to £21,142.00 – bands 2 to 3


This job is located in Ipswich, Suffolk

More Information

More Info

About West Suffolk College

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.

Read More

My Page