About
Employer description
MGF is a long-standing, trusted provider of comprehensive temporary work solutions in the construction industry. With a commitment to excellence and customer satisfaction, we go above and beyond to provide a complete solution, for a multitude of projects. This is achieved through continuous investment in our products, infrastructure, processes and people to achieve long term sustainable growth. Employing over 450 staff, we operate nationally from 13 locations.
Main description
Your main responsibility will be to assist the Hire Desk department with managing enquiries on the hire desk and converting them into hire business whilst developing your knowledge of hire processes, MGF equipment, transport planning, customer service and commercial awareness through on-the-job learning and formal apprenticeship training.
- Assisting with receiving orders (on-hires) and requests for collections (off hires)
- Supporting with planning transport for deliveries and collections
- Efficient running and co-ordinating of internal and external haulage
- Assisting with the preparation and issue of hire quotations
- Supporting the hire desk team with processing damage reports, obtaining information relating to damages and assisting with customer communications.
- Assisting the Hire Desk Team with administration
Training to be provided
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEST NOTTINGHAMSHIRE COLLEGE
Training course
Hire controller (plant, tools and equipment) (level 2)
Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
More training information
As a Hire Controller apprentice at MGF, you will take part in a structured training programme studying the Level 2 Hire Controller apprenticeship standard and completing the associated end point assessment (EPA). MGF is committed to supporting professional development, during this time you will be trained and mentored by your experienced colleagues and receive on-the-job training and support.
Entry Requirements
Essential qualifications
GCSE in: English and Maths (grade 9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills required
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Patience
Company benefits
- 31 days annual leave including bank holidays
- Option to purchase additional days of annual leave
- Pension Scheme
- Life Assurance
- Training & development – online, in house, external providers and hands on practical experience
- Discretionary bonus scheme based on business performance
- Shutdown over the Christmas period
- Refer a friend scheme
Future prospects
As a Hire Controller apprentice at MGF, you will take part in a structured training programme studying the Level 2 Hire Controller apprenticeship standard and completing the associated end point assessment (EPA). MGF is committed to supporting professional development, during this time you will be trained and mentored by your experienced colleagues and receive on-the-job training and support.
Closing Date
The closing date for this job offer is on 31/08/2026
Salary
Competitive
Location
This job is located in Bury St Edmunds, Suffolk
How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
