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IT Infrastructure Technician Apprentice - Ipswich School



Applications for this role are now closed.

7th May 2021

Employer Description

Ipswich School are one of East Anglia's leading independent schools, with over 1080 pupils aged between 3 months and 18 years. We are based in central Ipswich, close to Christchurch Park.

We have a fantastic opportunity for an apprentice to join our IT support team

Main description
Main day to day duties will include:

Dealing with Helpdesk tickets via email and phone
User and Group management
Hardware support and configuration ranging from computers, phones, wireless access points, CCTV cameras etc.
Setting up hardware for a range of events.
You will join a team of five IT professionals who provide support to teaching and support staff in the Nursery, Prep and Senior Schools. The team are responsible for network and server infrastructure, hardware and software installation and support, and running a helpdesk environment. You will also have the opportunity to work with our Reprographics Technician to gain experience in copying, printing and copier maintenance.

Entry requirements

Ideally 5 GCSE's at Grade 4 or above (including Maths and English).

Skills required

Team working skills
The ability to communicate effectively with a range of people
Good basic IT skills

Highly desirable:

Good basic knowledge of operating systems and popular software and hardware e.g. Windows 7 and 10, MS Office.

Personal qualities

  • Enthusiasm and a positive attitude
  • Reliable
  • Punctual
  • Enthusiastic
  • Attention to detail
  • Commitment


An obvious interest and passion for Information Technology

Training to be Provided

Level 3 Infrastructure Technician Apprenticeship

Things to consider

The IT support offered in the school is excellent, and expectations are high. You will need to show commitment, enthusiasm and a positive 'can do' approach. In return we offer you a valuable opportunity to gain skills and qualifications whilst working in a positive, friendly, supportive environment.

There may be some flexibility with start and finish times.

Future Prospects

This position is offered as a 2-year apprenticeship scheme based entirely in the workplace.

You will complete a Level 3 qualification - IT Infrastructure Technician.

The work experience and qualifications gained will be valuable assets for future career progression with the school (if a suitable position is available at the end of the apprenticeship period), or elsewhere.

Closing Date

The closing date for this job offer is on 31/05/2021


£168 per week


This job is located in Ipswich, Suffolk

How to Apply

Apply Now

About West Suffolk College

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.

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