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Parts Sales Advisor - Norwich

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24th August 2020

Main areas of responsibility:

  • To provide an accurate and professional parts sales and identification service attaining the best possible profit margins.
  • To utilise fully the tools available to promote and encourage growth of the parts business and give support to the Parts Sales Manager and Representative.
  • To maintain a tidy and professional appearance and portray a professional attitude at all times.
  • Any other duties commensurate with the level of this post, which will be discussed with you.

Detailed Responsibilities:

  • Ensure that a quick and efficient response to all customer requirements and enquires.
  • To ensure current and relevant sales displays are maintained.
  • To ensure all customers enquires are priced according to any relevant price agreements..
  • To ensure that customer review meetings are attended as and when required.
  • Utilise all parts identification tools to ensure effective and efficient customer response and maximise all sales opportunities.
  • To ensure that all incoming phone enquiries are dealt with promptly and professionally.
  • Gather all relevant market and customer information, including lost sales and pass on to the parts sales manager/parts representative.
  • To deal with all customer queries relating to the supply of parts, liaising with the Parts Sales Manager and supervisors as necessary.
  • To ensure all customer new, old and warranty parts returned are handled correctly and efficiently and the correct procedures are followed.
  • To observe Health & Safety regulations at all times.
  • To carry out any reasonable request made by the Parts Sales Manager or his/her representative to ensure effective operation of the Parts Department.
  • Ensure work station and equipment is well looked after and that any defects are reported immediately.

Closing Date

The closing date for this job offer is on 28/09/2020


This job is located in Norwich, Norfolk

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About Ford & Slater

Founded in 1928, Ford & Slater is the largest independent DAF Dealership group in the UK, specialising in: DAF TrucksCommercial vehicle repair and maintenanceGenuine DAF PartsTRP all-make partsAccident repairDAFaid breakdown responseWe make it our mission to...

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