Glasswells are a furniture retailer over a 100,000 square foot including a restaurant. They have an exciting opportunity for a Customer Service Apprentice to join the team.
We are looking for a confident administrator to work on our customer facing Reception desk. You will have excellent communication skills, an outgoing personality and the ability to work well as part of a team.
This varied role includes:
Dealing with customer enquiries, both in store and over the telephone.
Processing orders on our in-house computer system.
Taking payments and handling cash
General post and filing duties.
A good level of I.T. skills are required. This job will include working weekends and bank holidays on a rota basis.
GCSE Grade A*-C in maths, English and ICT are desirable.
Good level of IT skills is essential.
Ability to communicate confidently both face to face and over the phone is essential.
High level of customer service skills is essential.
Ability to work well as part of a team.
Reliable, with good time management.
Can multi-task affectively.
Full Level 2 Customer Service Practitioner Apprenticeship
Things to consider
Our reception area is often a very busy environment, they receive a high level of incoming calls which need to be answered quickly and the query dealt with in an efficient manner. The applicant will need to be able to work at speed with a high degree of accuracy, they will need to be able to multi task and there is a lot of computer work.
There could be an opportunity for a fulltime job within our reception area.
How to apply
The closing date for this job offer is on 05/03/2021
£168..75 per week
This job is located in Bury St Edmunds, Suffolk
How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.