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Receptionist Apprentice - Glasswells

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22nd January 2021

Employer Description

Glasswells are a furniture retailer over a 100,000 square foot including a restaurant. They have an exciting opportunity for a Customer Service Apprentice to join the team.

We are looking for a confident administrator to work on our customer facing Reception desk. You will have excellent communication skills, an outgoing personality and the ability to work well as part of a team.

This varied role includes:

Dealing with customer enquiries, both in store and over the telephone.
Processing orders on our in-house computer system.
Taking payments and handling cash
Arranging deliveries
General post and filing duties.
A good level of I.T. skills are required. This job will include working weekends and bank holidays on a rota basis.

Entry requirements
GCSE Grade A*-C in maths, English and ICT are desirable.

Skills required
Good level of IT skills is essential.
Ability to communicate confidently both face to face and over the phone is essential.
High level of customer service skills is essential.
Ability to work well as part of a team.

Personal qualities
Outgoing personality.
Reliable, with good time management.
Can multi-task affectively.

Qualifications taken
Full Level 2 Customer Service Practitioner Apprenticeship

Things to consider
Our reception area is often a very busy environment, they receive a high level of incoming calls which need to be answered quickly and the query dealt with in an efficient manner. The applicant will need to be able to work at speed with a high degree of accuracy, they will need to be able to multi task and there is a lot of computer work.

What Next?
There could be an opportunity for a fulltime job within our reception area.

How to apply


Closing Date

The closing date for this job offer is on 05/03/2021


£168..75 per week


This job is located in Bury St Edmunds, Suffolk

How to Apply

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