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Renewal Clerks



Applications for this role are now closed.

21st August 2023

Renewal Clerks

This role will be telephone-based dealing with mostly incoming telephone enquiries. Your duties will involve offering our customers a complete customer care package including assisting clients with their renewal enquiries and selling insurance policies to existing customers who wish to renew their insurance with us.  

Renewal Clerks: £21,000 – £23,000

Once established in the role, annual earnings of in excess of £30K are realistically achievable with salary, bonuses and voluntary paid overtime.

Bonuses: up to £400 per month subject to performance


We have 3 offices to choose from:

East Winch, PE32 1HN
North Lynn, PE30 2HZ
Norwich, NR1 4GA
Remote / home working is also available


We’re looking for people who enjoy interacting with a variety of different people, and are comfortable doing so over the phone. You’ll need to be a motivated, committed and reliable individual who thrives on going the extra mile for customers.

Successful applicants must also be customer focused and able to work in a high paced, versatile and dynamic team. Previous sales or customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential.

The Role:

Your duties will involve offering our customers a complete customer care package. You will deal with mostly incoming telephone enquiries covering a wide range of subjects in connection with our customers’ insurance. These may include providing quotations for motor, commercial and household insurance and renewing customers’ policies and also dealing with any general enquiries they may have. Successful candidates will receive full training on our range of products, how best to meet our customers’ requirements and how to use the computer system.

Opportunities to earn generous bonus payments by reaching performance related targets are also available.

Working Hours:

Flexible working benefits available between Monday to Friday 9am to 5:30pm all year round. Talk to us about your preferred working pattern.

Saturdays are optional but we are open between 9am to 3pm 

Career Opportunities:

Adrian Flux Insurance is a rapidly growing business providing plenty of career opportunities for the right candidate.

If you’re hungry for progression and would like to move into management Adrian Flux Insurance could be just the place for you.

Staff Benefits:

  • Holiday allowance is variable depending on your working pattern but up to five weeks holiday (plus Bank Holidays) is available
  • The ability to select your own pattern of working
  • Remote working options
  • A transparent monthly bonus system
  • Full and extensive training provided
  • Excellent promotion prospects
  • Fantastic social events
  • Excellent facilities
  • Free parking (East Winch & North Lynn)
  • Subsidised canteen (East Winch Only)
  • Numerous competitions, daily, weekly and monthly
  • Smart  / Casual dress code
  • Employee discounts which include gyms, restaurants and cinemas
  • Be part of a successful team and help drive the company forward.

Applications may close early if suitable candidates are found

Closing Date

The closing date for this job offer is on 28/09/2023


£21,000 – £23,000


This job is located in Various locations in Norfolk / home working

More Information and How to Apply

More Info Apply Now

About Adrian Flux

Adrian Flux is the UK's largest specialist motor insurance broker, covering everything from classic and vintage cars, right through to heavily modified sports cars.

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