About
Employer description
Dunelm are the UK’s No. 1 homewares retailer offering our customers over 300,000 products to enhance every room in their home. We focus on style, quality and value and are always working hard to make our customers’ lives a little easier.
We’re a multichannel retailer with over 170 superstores, four high-street stores and a market-leading website, Dunelm.com, featuring extended ranges and delivery convenience (Home Delivery, Collect+, Reserve & Collect) via multi-device functionality and our own delivery fleet.
We are really proud of our business culture and we like to do things our own way. We’re committed to our suppliers and making Dunelm a great place to work for our colleagues.
Our store in Cambridge is looking for a minimum 16 hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Main description
Here at Dunelm, our Sales Assistants are our foundations; a wonderful team of people right at the heart of our stores. With customer focus the number one priority, our Sales Assistants are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again
The role involves being trained in all aspects of customer facing store life:
Tills – Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely so they get to their new homes safely.
Shop floor – Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain, customer loyalty and a genuine love for our products and people.
Hosting – If a customer can’t find what they’re looking for on our shelves, you will use our successful iPad systems to order products to be delivered to the customers homes. You will be trained to provide a fantastic Made To Measure service creating orders of bespoke curtain and blinds to our customers specifications. You will be styling our departments such as the super popular bedding displays to inspire and allow our customers the chance to feel fabrics and ensue hey take the perfect items home.
Stock and Delivery – A physical role with some heavy lifting involved. This is not solely warehouse based and is a customer facing role. You will be focusing on merchandising, updating price changes, recovering the stores after a busy day making it lovely and tidy, taking in deliveries, checking stock control, ordering and carrying out shop-floor replenishment whilst always remembering our customers’ needs along the way.
Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.in.
Personal qualities
- Our colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home.
- We'd love you to be confident and feel empowered in your role whilst having a sociable nature and excited at the prospect of working in an ever-growing retail environment to provide memorable customer experiences.
- You will love helping your colleagues across the store and always contribute to your team by reporting successfully to your team leaders and store management team regularly.
Closing Date
The closing date for this job offer is on 30/04/2024
Salary
£6.72 - £11.44 per hour.
Location
This job is located in Cambridge, Cambs
More Information and How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
