About
Employer description
Plinth Medical is a well established and successful UK manufacturer of medical couches and is a leader in its field, exporting its products worldwide.
Main description
Plinth Medical is a well established and successful UK manufacturer of medical couches and is a leader in its field, exporting its products worldwide.
A position has become available within the Sales and Customer Service Team for a Sales Office Apprentice to provide sales and office administration support within the Team.
Role Responsibilities:
Offer excellent customer service to both internal and external customers.
Be the first point of contact answering incoming calls and e-Mails and actioning appropriately.
Process all UK and Export orders on a bespoke CRM system, checking all details of customers orders, prices and discounts.
Acknowledge delivery dates with customers.
Provide customer quotations in a timely and professional manner.
Raise proforma invoices as required for distributors and retail customers.
Provide general administrative support across the Sales and Customer Service Department.
Assist with holiday and sickness cover for colleagues within the Sales and Customer Service Team.
Work as a team player within the Sales and Customer Service Team.
Please note that this role description is not designed to be a comprehensive list of duties. It is an outline and guide to the main responsibilities of the role and as such you may be asked to undertake additional or varied tasks to meet the needs of the business.
Entry requirements
Essential:
GCSE Maths and English at grades 4 or above.
Skills required
Communication skills
IT skills
Organisation skills
Attention to detail
Logical
Initiative
Training to be provided
The learner will be studying the Business Administration Level 3 Apprenticeship Standard qualification.
Things to consider
This is an office based role processing sales and supporting our sales and customer service teams. The role will involve communication with customers via the phone and email in a professional and friendly manner.
Future prospects
It is likely that a permanent role will be available within the Sales and Customer Team following successful completion of the apprenticeship.
Closing Date
The closing date for this job offer is on 16/09/2025
Salary
£ 15704 per year
Location
This job is located in Eye, Suffolk
How to Apply
About West Suffolk College
West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.
