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Scania Service Advisor Apprenticeship



Applications for this role are now closed.

15th September 2023

Scania Service Advisor Apprenticeship

Company:TruckEast Scania - Bury St Edmunds

Location:Bury St. Edmunds, IP30 9RZ


Salary:Between £14,144.00 and £18,166.00 per year

Sector:Business Services


Application Deadline Date:31/10/2023

Start Date:01/11/2023

Positions Available:1

Working Week:Monday - Friday 8am - 4:30pm

Brief Description
Ready for the next stage in your career? TruckEast might have just the role for you if you are looking to develop your admin career to the next steps through an apprenticeship.

Qualifications Required
Minimum requirements are a Grade '4/C' or equivalent in GCSE English and Maths.

Personal Qualities
Self-motivated, flexible, with the ability to work accurately and to follow processes, always giving attention to detail.
A team player, who is willing to be flexible for the needs of the business and have a desire to learn administration within the transport industry.

Skills Required
Excellent communication skills both written and verbal,

Future Prospects
At TruckEast, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.

Vacancy Detail
Working within the Service Department, you will be the first point of contact for our customers over the telephone and in branch so it’s vital they have a welcoming experience. Our customers expect a high level of service and expertise and we don’t like to disappoint!
Working as part of a team, the Service Advisor role will be both demanding and rewarding. You will be an essential contact with Scania's Workshop Teams and external customers. You will need to build rapport with peers and customers, to provide an excellent service.
TruckEast goes the extra mile to provide an excelled employment package for every member of staff. This can include; Incentive Schemes, Pension, Scania Rewards and an Employee Assistance Programme.

Roles and Responsibilities include:
• Dealing with customer and clients needs face-to-face and over the phone with a professional and friendly approach
• Service reception cover
• Contacting external customers and providers for various information requests
• Assisting with day-to-day smooth running of the service desk
• MOT bookings
• General duties relevant to the smooth and efficient operation of the department as required by your line manager

Closing Date

The closing date for this job offer is on 31/10/2023


Between £14,144.00 and £18,166.00 per year


This job is located in Bury St Edmunds

More Information and How to Apply

More Info Apply Now

About TruckEast

TruckEast is an established Scania dealer and one of the UK’s largest independently-owned commercial vehicle workshop operators.

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