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Shopmobility Assistant (Volunteer)



14th September 2021

Equal Lives will be delivering a ‘Shopmobility’ Service from Chantry Place (Chapelfield Shopping Centre) Norwich.
Shopmobility is a scheme that supports people to rent mobility scooters or other mobility aids during their visit to the city. 

There will be several opportunities to volunteer and build your skills, meet new people, and feel more confident!

There will be opportunities to choose your days and hours, which include Saturdays. Training will be provided during induction.

The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.

If you're empathetic and enthusiastic then we need you for this role, fill in the application form and let us know you're interested.

• Open the site ready for business, and close at the end of the day
• Greet customers and support them to rent the equipment 
• Keep the site clean and tidy 
• Clean vehicles when they’re returned 
• Handle cash and take card payments 
• Support people to sign up as members 
• Support people to join Equal Lives as members 
• Answer some queries on social media 
• Take future bookings
• Some other occasional ad hoc tasks as required 

We are looking for volunteers that are:
• Dedicated to the empowerment of disabled people
• Conscientious and honest 
• Someone who enjoys a challenge 
• Looking for a new opportunity 
• Dedicated to making disabled people’s voices heard
• Able to do the tasks listed above


There will be opportunities to choose your days, hours and the length of time which you volunteer with us for. We are open Monday to Saturday. 

The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.  
All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection.  
New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff 
Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details. 
Volunteers are required to adhere to the organisation’s policies and practice guidelines. 
Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs. 
Applications must include 2 satisfactory references who have known them in a professional or educational capacity for at least 12 months. Applicants must also complete a Disclosure and Barring Service check before commencing volunteering. 

Closing Date

The closing date for this job offer is on 06/05/2022




This job is located in Norwich, Norfolk

More Information and How to Apply

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About Equal Lives

We are a disability rights organisation based in Norfolk and Suffolk. We exist to support people of any age who face disabling barriers and we are dedicated to making their voices heard. We are a user led organisation (ULO), meaning we are led by peop...

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