Home Explore Telephone Support Line Operator (Relief) - Suffolk Mind

Telephone Support Line Operator (Relief) - Suffolk Mind

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About

27th August 2025

Employer description

Suffolk Mind supports people from the age of 4 upwards with their mental health and emotional well-being .

All of us have mental health, just as we have physical health. We are all on the Mental Health Continuum – and we move up and down it depending on how we cope with the challenges of life and the stresses that it creates.

Suffolk Mind is a fantastic place to work, with a friendly and open culture. As a mental health charity, we ensure our team is meeting their needs to maintain a good work-life balance

Main description

The Suffolk Night Owls Telephone Support Line is available to anyone in Suffolk (excluding Waveney) who needs emotional support, including those with complex emotional needs and anyone struggling with loneliness, depression or anxiety.

The Telephone Support Line Operations role is to listen, provide emotional support, advice and assist service users who ring the help line for support.

How to apply

To apply, please complete a Suffolk Mind Application form by visiting our website, select ‘get involved’ from the top menu then ‘vacancies’ in the drop down list.

Closing Date

The closing date for this job offer is on 10/09/2025

Salary

£13.98

Location

This job is located in Felixstowe & Bury St Edmunds, Suffolk

More Information

More Info

About West Suffolk College

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.

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