Home Vacancies Administration and Engagement Apprentice : Parker Planning Services

Administration and Engagement Apprentice : Parker Planning Services

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About

18th February 2021

About the employer
Parker Planning Services are Chartered Town Planners providing Specialist Consultancy Services for planning permission, archaeology, heritage, ecology, topography, highways & transport and more. Our work spans all sectors and across East Anglia, East Midlands & further afield across the UK. We offer a full turn-key professional service - covering the planning application or development process. 

Training provider
POULTEC TRAINING LIMITED

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Working week
Monday - Friday, 9.00am - 5.00pm (One day a week study leave). Total hours per week: 37.50
Expected duration
18 months
Possible start date
08 Mar 2021

Desired qualifications
Essential:

****Educated to at least A Levels or equivalent*****
Must be willing to undertake and successfully complete minimum Level 3 Business Administration Apprenticeship within the 18 month contract of employment

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This is an important role, to be the front of house for the company and assist with the day-to-day office activities. It presents a fantastic opportunity to gain wide exposure to various departments within a busy professional services business and growing company. There are various staff benefits including free parking or a Park and Ride bus pass. You will recieve 5 weeks annual leave + bank holidays and additional leave for Christmas office closure.

With time - we envisage this role taking responsibility for the day-to-day co-ordination of our Specialist Services team, and to assist and secondly to support the HR and Operations with a range of projects and duties.

Based in our Norfolk Head office you’ll be supporting the following teams with any additional relevant duties:

  • HR and Operations
  • Planning and Specialist Services
  • Marketing and Engagement
  • Finance

Main duties to include:

Engagement Duties:

  • Being the first point of contact on the phones and at reception. Answering phones, transferring calls, and taking messages
  • Screen calls, enquiries, and requests in a professional manner, and dealing with them when appropriate
  • Responding to new enquiries in an efficient and professional manner and distributing them to the planning team accordingly
  • Diary management for the meeting rooms and senior staff - where appropriate
  • Dealing with external visitors in a Covid secure way. eg: welcoming, hospitality for guests etc. (This is currently very limited activity due to Covid19, we’re all currently working from home)
  • Purchasing thoughtful birthday & Christmas presents for staff in a timely manner

Planning Team Administration:

  • Setting up new records on our CRM database system - Rapport3
  • Setting up new enquiries folders in our File Management System
  • Working with the planners to make sure that files and folders are up to date and accurate
  • Administration support for the planning team (using word and other programs)
  • Working closely with Marketing and Engagement Executive to work towards ensuring an efficient and professional administrative service is maintained

Specialist Services Co-ordination:

  • after settling in, we anticipate this role to take lead responsibility for liaising and managing the day-to-day co-ordination Specialist Services
  • Specialist Support - Liaising with our specialist consultants in Norfolk, Suffolk, Cambs
  • writing fee quotes and keeping track of specialists’ workloads and availability
  • Assist with the administration of our Specialist Services Team

Office Management: as allocated by the Operations Manager. To include day to day tasks such as:

  • Stock check and ordering of stationery and office supplies
  • Place orders for new equipment, supplies for staff
  • Ordering milk and water and similar provisions
  • Liaising with cleaning suppliers and staff
  • Dealing with post, couriers and deliveries
  • Ordering supplies and equipment for staff
  • Supervise all office incoming/outgoing mail

Additional ad hoc duties could include:

Senior Management Team Support Duties:

  • Carrying ad-hoc Business Development, HR and Planning Department project-based work, that are appropriate to the post and assigned by senior staff
  • Taking minutes, meeting notes & action points in meetings and distributing these
  • Organise meetings and site visits and ensure that staff are well prepared for those meetings. For example, preparing agendas, pre-meeting briefings and associated papers
  • Assist in the production of documents, briefing papers, reports and presentations
  • Ad hoc administration tasks as and when required

Marketing Administration and Support:

  • Assist with information gathering and research activities on an ad hoc basis
  • Assist with business and marketing activities - where appropriate, for example helping to organise business events, produce letters and undertake research associated with new business
  • Assist with producing business documents as and when requested

Closing Date

The closing date for this job offer is on 28/02/2021

Salary

£175.00 p/w

Location

This job is located in Norwich

More Information and How to Apply

More Info Apply Now

About Poultec

Poultec Training was established in 1997 by Edward Bales to offer work-based training and consultancy to the Poultry industry on a national scale. Poultec has subsequently grown and diversified into a wide range of training areas.

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