Home My Feed Apprentice Prescription Clerk : Fakenham Medical Practice

Apprentice Prescription Clerk : Fakenham Medical Practice



14th January 2020

Working week
Mon-Fri, 8.30am - 4.30pm. Total hours per week: 30.00
Expected duration
13 months


Vacancy Description

We need an individual who is motivated, can demonstrate initiative and attention to detail and who is prepared to listen and learn.  In return we can offer you comprehensive training, a pleasant working environment and the opportunity to be part of a team that values excellent patient service.

Duties may be varied from time to time under the direction of the Dispensary Manager daily duties will include:

To support the delivery of a high-quality dispensing service to patients, carers and others visiting and/or otherwise contacting the dispensary, in particular:

  • Adhere to current practice Standard Operating Procedures and Protocols regarding the processing of prescriptions
  • Receive and transfer prescriptions
  • Collect repeat prescription requests from the appropriate post points
  • Process prescription requests from repeat, secondary care and as per GP request
  • Deal with patient enquiries both face to face, via tasks and over the telephone; explain procedures to new patients; ensure all required documentation is completed
  • Respond promptly and appropriately to patient needs e.g. queues, confusion, sickness, calling for help as and when required to do so
  • Ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook
  • Dispose of patient returned, unused medicines and sharps bin returns
  • Ensure that the dispensary is kept clean to maintain a high level of hygiene and that all equipment is in good working order
  • Monitor refrigerator temperature and report any anomalies
  • Use the Practice clinical system (SystmOne) to process and record information in an accurate and timely fashion in accordance with Practice policies and procedures

Closing Date

The closing date for this job offer is on 26/01/2020


£117.00 p/w


This job is located in Fakenham, Norfolk

More Information and How to Apply

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About Poultec

Poultec Training was established in 1997 by Edward Bales to offer work-based training and consultancy to the Poultry industry on a national scale. Poultec has subsequently grown and diversified into a wide range of training areas.

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