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Business Development Apprentice Administrator - West Suffolk College

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About

Applications for this role are now closed.

13th October 2021

Employer Description

West Suffolk College has evolved over more than 60 years from a small provider of evening classes for the people of Bury St Edmunds to an established, major player providing high quality Further and Higher education to the East Anglia region.

Main description

West Suffolk College has evolved over more than 60 years from a small provider of evening classes for the people of Bury St Edmunds to an established, major player providing high quality Further and Higher education to the East Anglia region. There is an opportunity for an administrator apprentice to join the business development team.

Main Purpose:

Responding to Apprenticeship enquiries ensuring that they are dealt with promptly and within the agreed timescales. Recording all details of enquiries and applications on the College’s Information Systems. Inputting and uploading Apprenticeship vacancies to the Recruit an Apprentice and West Suffolk College website. Organise interviews for applicants to attend with a Business Development Executive.

Main Duties and Responsibilities:

Respond promptly to initial enquiries including initial discussion with prospective learners and employers where appropriate.  Ensure up to date, accurate, information is given via telephone, face to face and email.
Be responsible and manage input for all Apprenticeship vacancies on both the National Apprentice and West Suffolk College websites.
Support the Business Development Executive in setting up interviews and liaising with Apprenticeship Applicants via phone, text message, email and postal.
Operate procedures to ensure that all student enquiries and applications, including continuing students are processed through all the stages of application, re-referring students where appropriate, in a timely and efficient manner and all communications are completed promptly.
Prepare and make available interview packs in advance of the student interviews.
Participate in events across the College such as Open Events, School Talks as appropriate.
Carry out other administration as and when required which could include reports, data input, excel use etc.
Undertake training appropriate to support your Apprenticeship.
Contribute to the promotion and monitoring of equality and diversity across the College.
Be responsible for own health and safety at work and comply with the College’s health and safety policy at all times.
Adhere to the Risk Management Policy and notify the line manager of any identified risk.
Undertake any other duties as directed by the Principal or by delegated authority

Entry requirements

GCSE Grade 4 or above in maths and English, or equivalent.

Skills required

Strong customer service skills
Good communication skills
Able to follow instructions

Personal qualities

A good attention to detail
Attentive listener
Confident on the telephone
Problem solver
Fast learner

Training to be Provided

Level 3 Business Administrator Apprenticeship

Things to consider

This role will be a mix of office working and at home working.

Future Prospects

There could be an opportunity for a full time role on completion of the apprenticeship, should the position arise.

Closing Date

The closing date for this job offer is on 17/10/2021

Salary

£ 11972 per year

Location

This job is located in Bury St Edmunds, Suffolk

How to Apply

Apply Now

About West Suffolk College

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.

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