Home Vacancies Customer Account Executive - Berlin Packaging

Customer Account Executive - Berlin Packaging



Applications for this role are now closed.

11th January 2022

Employer description

Berlin Packaging is a hybrid packaging company supplying wholesale bottles, containers, innovative design, financing, and supply chain services.

We are currently seeking a Customer Sales Executive to join our team in Hadleigh 

Main description

In this role you will be

Providing excellent communicative customer service to our customers.

Understanding our products and theirs to support and increase wallet share.

Managing stock levels, orders and forecasts.

Key Responsibilities:

• Embracing product knowledge throughout our comprehensive range

• Promote the products/upselling/wallet share

• Build sustainable relationships of trust with customers

• Manage customer accounts within various industry markets

• Manage forecasts/monitoring progression of orders/scheduling deliveries on time

• Manage stock, purchase and sales orders, liaising with both customers and suppliers

• Handle complaints, provide appropriate solutions in a timely fashion

• Support our external sales team and provide the necessary data

• Occasional customer/supplier visits

• Adhere to the Company’s policies and procedures, departmentally and companywide

Knowledge, Skills, Abilities:

• Proven office-based product customer service

• Ability to multi-task, prioritise and manage time effectively

• Ability to understand customer forecasting

• Ability to work within a team, being flexible, supporting colleagues of all levels within a fast-paced working environment no matter what task is in hand.

• Accuracy and attention to detail is essential

• Able to problem solve and handle challenges both with our customers and suppliers

• Confident, focused, professional and positive attitude

• Reliable, trustworthy, and adaptable

• Great communicator with fellow colleagues throughout the business both via email and telephone

• MS office knowledge, especially Excel

• Mathematical

• Sage 200 experience would be preferred

How to apply

Please email: tracy.keen@berlinpackaging.com

Closing Date

The closing date for this job offer is on 25/01/2022


To be confirmed


This job is located in Hadleigh, Suffolk

More Information

More Info

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