Applications for this role are now closed.
Berlin Packaging is a hybrid packaging company supplying wholesale bottles, containers, innovative design, financing, and supply chain services.
We are currently seeking a Customer Sales Executive to join our team in Hadleigh
In this role you will be
Providing excellent communicative customer service to our customers.
Understanding our products and theirs to support and increase wallet share.
Managing stock levels, orders and forecasts.
• Embracing product knowledge throughout our comprehensive range
• Promote the products/upselling/wallet share
• Build sustainable relationships of trust with customers
• Manage customer accounts within various industry markets
• Manage forecasts/monitoring progression of orders/scheduling deliveries on time
• Manage stock, purchase and sales orders, liaising with both customers and suppliers
• Handle complaints, provide appropriate solutions in a timely fashion
• Support our external sales team and provide the necessary data
• Occasional customer/supplier visits
• Adhere to the Company’s policies and procedures, departmentally and companywide
Knowledge, Skills, Abilities:
• Proven office-based product customer service
• Ability to multi-task, prioritise and manage time effectively
• Ability to understand customer forecasting
• Ability to work within a team, being flexible, supporting colleagues of all levels within a fast-paced working environment no matter what task is in hand.
• Accuracy and attention to detail is essential
• Able to problem solve and handle challenges both with our customers and suppliers
• Confident, focused, professional and positive attitude
• Reliable, trustworthy, and adaptable
• Great communicator with fellow colleagues throughout the business both via email and telephone
• MS office knowledge, especially Excel
• Sage 200 experience would be preferred
How to apply
Please email: email@example.com
The closing date for this job offer is on 25/01/2022
To be confirmed
This job is located in Hadleigh, Suffolk
About West Suffolk College
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