Home Vacancies Digital Assistant Apprentice

Digital Assistant Apprentice



29th July 2020

County Hall
Vacancy Description
County Hall, Norwich
£18,795 to £19,171 per annum (Scale D)
37 hours per week
Fixed term contract until 30 September 2022

Are you interested in helping create well-structured and easy to use content for websites? Do you enjoy breaking down complex prose into simple instructions and messages? Are you organised and methodical?

We are looking for a Digital Assistant Apprentices to work in our Customer Services Digital Team. As part of a wider project team, you’ll work with services across Norfolk County Council to maintain our intranet, so it meets staff needs and is simple and intuitive to navigate, while also actively participating in a structured programme of apprenticeship training.

Our website content management system, Sitecore, is a market leader, and our websites serve hundreds of thousands of customers every month. If successful, you would be joining us at an exciting time as we work to transform the digital experience using the latest technology.

Apprenticeships are changing!

Norfolk County Council is proud to be supporting the government reforms for investment in apprenticeships. The changes to apprenticeships open opportunities to existing staff and new apprentices at all levels and all ages to undertake relevant qualifications whilst earning a salary; in turn helping to raise skills and aspirations for Norfolk.

Apprenticeships will help build the workforce skills and capabilities needed now and in the future for Norfolk County Council. At NCC we view apprenticeships as highly valued, quality pathways to successful careers, talent pipelines and future skills needs.

The level of responsibility and complexity of work will increase as the individual’s knowledge and skill increases. The level of supervision will also reduce appropriately over the training period.

This is a full time, 2-year position with provision to attend the Level 3 Junior Content Producer apprenticeship training provided, including revision and assessments. It is anticipated that the apprenticeship will not take much longer than 15 months to complete.

The initial starting grade is D and the post holder competency and course achievements will be reviewed after 12 months with potential of grade moving to E. Upon successful completion of the apprenticeship the grade will become a E.

The role will be based at County Hall but staff are expected to work from home during the ongoing COVID-19 situation.

Line management and mentoring of the apprentice will be consistently maintained with an identified manager, who will be responsible general management, coaching and development reviews/plan.

Eligibility for entry to the apprenticeship training and the levy funding is subject to existing qualification and suitability.

To view further information regarding the vacancy please use the apply button below and be sure to view the information pack at the bottom of the job advert.

Closing Date

The closing date for this job offer is on 16/08/2020


£18,795 to £19,171 per annum


This job is located in Norwich, Norfolk

How to Apply

Apply Now

About Norfolk County Council

Norfolk County Council is the administrative authority for the county of Norfolk, it is split into seven local government districts. It's main offices are located in Norwich, with further offices and supporting services across the county. Norfolk County Counc...

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