Employer description

Suffolk Wildlife Trust is Suffolk’s nature charity – the only organisation dedicated to safeguarding Suffolk’s wildlife and countryside. We make a difference for Suffolk by managing nature reserves - securing a bigger, better and more connected landscape for wildlife and by inspiring the next generation through hands-on experiences with nature.

Main description

We’re recruiting an enthusiastic apprentice to join our People & Operations team, supporting both the People & Culture and Operations functions at Suffolk Wildlife Trust. This apprenticeship is offering the opportunity to gain valuable skills and experience while contributing to our mission to bring nature back to Suffolk.

A regular working week will be varied. As the People & Operations Apprentice, you will spend much of your time supporting the People & Culture team this will include:

• Responding to volunteer enquiries
• Helping to maintain our volunteer management system (Team Kinetic)
• Assisting with recruitment checks and administrative tasks.
• Supporting with the organisation of meetings, training sessions and events, including preparing resources, keeping records up to date, and taking minutes where needed
• Contribute to maintaining personnel files
• Updating SharePoint pages
• Helping with recognition activities such as awards and thank-you events

You will balance hands-on tasks with learning opportunities, including one day a week of apprenticeship study time through Suffolk New College. As you progress, your responsibilities will grow, moving from assisting with routine tasks to coordinating and taking ownership of areas such as volunteer coordination, training logistics, and wider operational projects.

Each week will give you the chance to build skills, gain confidence and make a real contribution to Suffolk Wildlife Trust’s work.

Training to be provided

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider
SUFFOLK NEW COLLEGE

Training course
Business administrator (level 3)

Training schedule
Business Administrator Level 3 Apprenticeship Standard
English and maths (if required) Level 2

Entry Requirements

Desirable qualifications
GCSE in: English or equivalent (grade 4/C) and Maths or equivalent (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative
• Awareness of Health and Safety
• Awareness of Data Protection

Other requirements

The role may entail some evening and weekend working to support Trust meetings and events. The role requires an interest in working for a charity that is determined to protect wildlife for the future and for the people of Suffolk. Brooke House, Suffolk Wildlife Trust, is in Ashbocking with very limited public transport options.

Company benefits

Initially the role will be working in the office, but as you grow in confidence you can work flexibly from home. Our policy on flexible homeworking is that we spend more time together than apart (i.e. 3 out of 5 days in the office each week).

Future prospects

The opportunity is an apprenticeship expected to last up to two years with a potential permanent role at the end of this