About

Employer description

Suffolk FA is the not-for-profit, governing body of football in Suffolk. We grow participation, promote diversity and regulate the sport for everyone to enjoy.

With 332 clubs with diverse players of all ages and abilities playing in the county, Suffolk FA is proud to support football for all.

Main description

To support the delivery of Suffolk FA’s digital and online engagement ambitions and help deliver the organisation’s Commercial and Engagement Strategies.
To coordinate and deliver communications and messaging that support the ongoing work of Suffolk FA to grow, develop and manage the sport in Suffolk

What you'll do at work

• Contribute to Suffolk FA’s marketing plan, providing evaluation and reporting on the progress and successes of marketing activity.
• Manage Suffolk FA’s social media channels including Facebook,
  Instagram, X, YouTube and any other platforms the organisation may use, responding to queries, uploading content and tracking key metrics and data.
• Manage Suffolk FA’s website ensuring content on pages is up to date, the information on there showcases the organisation’s work and creating innovative and creative ways to bring the website to life.
• Deliver online campaigns through social media, Google and other platforms that drives a Return on Investment
• Assist the Commercial Funding and Partnerships Manager in the development of the annual marketing and communications action plan and delivering on the strategic priorities.
• Working alongside the Communications and Impact Officer, develop engaging content that brings the activity of the organisation to life.
• Coordinate content delivery that drives engagement in the organisation’s online and digital platforms and grows key metrics as set out by the Commercial Funding and Partnerships Manager.
• Bring to life through the power of storytelling the work of the organisation and deliver structured and creative content.
• Alongside the Communications and Impact Officer, deliver high-quality engagement around the Suffolk Cups, including supporting the delivery and development of content during matches.
• Deliver reports and evaluations on the success of content delivered and provide analysis on how this has met the outcomes of the organisation. Create trend analysis and use industry intelligence to support this work.
• Coordinate the cataloguing of all digital marketing materials for the organisation including but not exclusively, developing official Suffolk
  FA documentation that requires branding (e.g. recruitment packs).
• Effectively deal with and triage customer enquiries, ensuring these are signposted to the correct department.
• Content Development and Creative Storytelling
• Work alongside the Football Development and Football Services teams to help create strong content that showcases the work of these teams and the work of the football community.
• Deliver filming and photography for the organisation at key events and across key programmes, ensuring high level production and finished products that can be used by Suffolk FA. There will be development opportunities in this role to develop and enhance these skills.
• Lead interviews and conversations with clubs, partners and stakeholders across the game, creating engaging content to support the work of the organisation.
• Assist in the development of storyboards and productions, working alongside the Communications and Impact Officer to bring these to life on-screen and online.
• Alongside the Communications and Impact Officer, deliver high-quality engagement around the Suffolk Cups, including supporting the delivery and development of content during matches.
• Work with affiliated Suffolk clubs to showcase their work and successes to external partners.

Training to be provided

Training provider
ACCESS FURTHER EDUCATION LIMITED

Training course
Content creator (level 3)

Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Entry Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Presentation skills
• Logical
• Team working
• Initiative
• Patience

Other requirements

• Understanding of grassroots football or sports
• Understanding the principles of content creation and storytelling
• Graphic design skills

Future prospects

After completing a Content Creator Apprenticeship, learners can progress into roles such as Content Creator, Social Media Executive, Digital Marketing Assistant, Marketing Executive, or Communications Assistant. With further experience, they may progress into senior marketing, content management, or digital media roles.

Closing Date

The closing date for this job offer is on 30/08/2026

Salary

£15,392 a year

Location

This job is located in Stowmarket, Suffolk

How to Apply

Apply Now

About West Suffolk College

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.

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