Anglia Care Trust

Unit 8, The Square, Martlesham Heath, Ipswich, Suffolk, IP5 3SL

About Us

We specialise in preventative, community based services, giving people the stability, support and challenge which is often required in order to enable them to realise their full potential. We deliver a range of projects promoting the well being of children, young people, adults and families alike.

Our activities, both charitable and publicly funded are delivered within three broad headings:

  • Community Safety – helping people to feel safe.
  • Housing Services – helping people to keep a roof over their heads.
  • Advice, Guidance and Advocacy – helping people to be heard.

With our headquarters in Ipswich, we deliver services across Suffolk and into Norfolk and Essex, with satellite offices across the region. We offer a spectrum of flexible and interconnected support services, ranging from longer term Intensive Support, through to a series of bespoke services, tailor made to meet Service Users’ needs, such as short term Money Advice.

We have a large team of over 275 volunteers who we are very proud of: their level of specialist training as well as their commitment is outstanding and we appreciate their dedication – we could not successfully deliver some of our services without them.

Our Vision 

Everyone has the opportunity to live in their community with support, dignity and purpose. 

Our Mission

We exist to encourage people to achieve their full potential, whatever their circumstances, by providing a range of high-quality advice, guidance and support services, delivered by skilled and knowledgeable personnel

Our Values

We are an organisation that responds to our communities needs and our restated values are: 

  • Always act with integrity, honesty, trust and respect 
  • Empower individuals, families and neighbourhoods 
  • Embed strong governance, financial prudence, Safeguarding good practice and equality and diversity into everything we do 
  • Use our expertise to influence positive change within everything in which we’re involved 
  • Continuously review and improve our contribution to society & therefore increase public benefit. 


Our volunteers come from all walks of life: young people, old people, employed, unemployed, retired:

In return we offer free, regular training, forums, events and support. All volunteers must undergo certain training before they can work in the field and they shadow more experienced volunteers for a period too.

Our volunteers tell us that they gain the following:

  • Jobseekers and those between jobs: learn new skills, gain experience valuable for their CV, meet new people and choose their own hours
  • Mums/dads with children at school/college/university: learn new skills, meet new people, keep up to date, give something back
  • Students: Gain valuable experience to accompany their studies, learn new skills, meet new people
  • Full-time employed people: choose their own hours around their job, meet new people, learn new skills
  • Volunteering is flexible too – you decide how much time you can afford to give us each week or each month. After training and all appropriate checks, you will be added to our rota according to the days/times you can offer.

To find out more about volunteering, call Lisa Miles our Volunteer Development Manager on 01473 622888 or email her:  


Join our team!

We are committed to ensuring that all applications for positions are treated fairly and equitably. We will not discriminate unfairly against applicants because of convictions, cautions, reprimands or outstanding criminal proceedings. We will only ask an individual to provide details of convictions and cautions that we are legally entitled to know about. We will not refuse someone a job because they’ve got a conviction or caution, unless a DBS check and risk assessment shows that they are unsuitable for the role they are being considered for.

97% of our staff say they are proud to work for ACT.

“I have a good manager at the helm who provides support and encouragement and a great team to work alongside.”

We believe in a work-life balance

A responsible work-life balance is important to us and our staff and managers work together to achieve this. We commit to supporting all staff through:

  • Our Homeworking Statement which allows flexibility for both the employee and organisation.
  • All staff having access to an ACT premises maintaining the social aspect of work that many desire.
  • Offering a Flexible Working Policy that allows staff temporary flexibility to fit in personal appointments or on a more permanent basis through a Flexible Working Request e.g. caring responsibilities.

To find out more about what it's like to work for us view our brochure here.

To view our latest vacancies follow us on icanbea... or visit our website!

3 Videos

About Anglia Care Trust
An introduction to ACT: our services, our volunteers, our service users
Anglia Care Trust Volunteering
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